Contact ARI (Auto Repair Software) Customer Service

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1. I will say that I do not like the inspection report layout and that it isn't linked to the invoice in terms of adding it as a recommendation which I'm sure you guys will get there at some point.I would have given it five stars, but I can't due to the fact that I'm not competent enough to navigate the app quickly, but this app is what small businesses need especially private mechanics or ones just starting out in there own garage trying to get somewhere better and bigger, with their clean and I like to say perfect invoicing, this app looks professional and it's convient easy 5 star app.

2. I am anxious & curious to see how that works.Well this app would be headed in the right direction if the issues that it has would have been fixed back when people first complaine about.

3. Lately it just works & they have added a few cool features like license plate scan, carfax, nhsta data which provides lots of info on the specific vehicle.

4. The PC browser version I love it has been great & affordable.

5. The invoice system when you email can have an easy pay button, once the customer pays it automatically logs it as paid.

6. Wish there was an easier way to make new inspection templates with custom options(Example Brake lining could have the option to input a number like 20/32 or 16mm).

7. If not then it needs to come with hourly labor guide for free!Been using for about 5 months.

8. I thought I saw it as a "coming soon" feature in the past but I haven't been able to find it in the app.

9. I just wish invoices would print out the same whether I print from my phone, pc or "view online" option.

10. Plus now right after the update when you go to print the page that you go to pops up and goes away without even being able to actually print.When I first got the app it was a little buggy.

11. The tablet version works ok but kind of finicky with buttons especially in the corners of the screen.

1. Fix ARI (Auto Repair Software) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ARI (Auto Repair Software): Restarting the app will resolve most errors.
2. Update the ARI (Auto Repair Software) App. Here is how:
   1. On Android goto PlayStore » Search for "ARI (Auto Repair Software)" » Open ARI (Auto Repair Software) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ARI (Auto Repair Software) » click "UPDATE".
3. Clear ARI (Auto Repair Software) app cache: Clearing cached data will force your app to retrieve the latest data directly from ARI (Auto Repair Software) servers.
   1. On Android, goto Settings » Apps » Select "ARI (Auto Repair Software)" » click Storage » click "Clear Cache".
4. Check ARI (Auto Repair Software) app permissions. If any of these permissions required to use your device's features are disenabled, ARI (Auto Repair Software) might not work.
5. Uninstall and reinstall ARI (Auto Repair Software). If nothing else has worked, completely uninstall ARI (Auto Repair Software) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ARI (Auto Repair Software) not working

2. Fix ARI (Auto Repair Software) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ARI (Auto Repair Software) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ARI (Auto Repair Software) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ARI (Auto Repair Software) may not be able to connect to the Internet when running in the background.