Published by DPV Deutscher Pressevertrieb GmbH

Report an issue with autorevue ePaper.
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Why should I report an Issue with autorevue ePaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of DPV Deutscher Pressevertrieb GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

autorevue ePaper Customer Insights

Steps to Troubleshoot & Fix autorevue ePaper Issues

1. Fix autorevue ePaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart autorevue ePaper: Restarting the app will resolve most errors.
  2. Update the autorevue ePaper App. Here is how:
    1. On Android goto PlayStore » Search for "autorevue ePaper" » Open autorevue ePaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for autorevue ePaper » click "UPDATE".
  3. Clear autorevue ePaper app cache: Clearing cached data will force your app to retrieve the latest data directly from autorevue ePaper servers.
    1. On Android, goto Settings » Apps » Select "autorevue ePaper" » click Storage » click "Clear Cache".
  4. Check autorevue ePaper app permissions. If any of these permissions required to use your device's features are disenabled, autorevue ePaper might not work.
  5. Uninstall and reinstall autorevue ePaper. If nothing else has worked, completely uninstall autorevue ePaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing autorevue ePaper not working


2. Fix autorevue ePaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make autorevue ePaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to autorevue ePaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, autorevue ePaper may not be able to connect to the Internet when running in the background.

Reported Issues