Published by The Indian Express Online

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Why should I report an Issue with Jansatta Epaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Indian Express Online to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Jansatta Epaper Customer Insights

1. Thank youNewspaper is not working after some dayss ...all tym they show it's not working your android please update app n resolve our issue... It's most needed application.Why some times app shows that you have no internet connection.

2. I everyday used to open the app & read news but since last 1.5 months, the app is not working properly on my same Mobile.

3. Hope this problem is with me only & expect that the team Jansatta will take care of it.This is very useful app for upsc prepration.

4. I moved from hard copy to e- paper thorough this application 2 years back.

5. In starting it could not working properly, so I uninstalled it and again download.

6. Whenever its working properly.Sir plz update the app.

7. While in same time all others app works very well.Very good and productive news paper.

8. I have been reading this newspaper since last 11 years regularly.

9. This is not working properly in my Android 10.

10. This is very useful newspaper for the purpose of upsc.

11. Plz sir update it as Soon as possible.

Steps to Troubleshoot & Fix Jansatta Epaper Issues

1. Fix Jansatta Epaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jansatta Epaper: Restarting the app will resolve most errors.
  2. Update the Jansatta Epaper App. Here is how:
    1. On Android goto PlayStore » Search for "Jansatta Epaper" » Open Jansatta Epaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jansatta Epaper » click "UPDATE".
  3. Clear Jansatta Epaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Jansatta Epaper servers.
    1. On Android, goto Settings » Apps » Select "Jansatta Epaper" » click Storage » click "Clear Cache".
  4. Check Jansatta Epaper app permissions. If any of these permissions required to use your device's features are disenabled, Jansatta Epaper might not work.
  5. Uninstall and reinstall Jansatta Epaper. If nothing else has worked, completely uninstall Jansatta Epaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jansatta Epaper not working


2. Fix Jansatta Epaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jansatta Epaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jansatta Epaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jansatta Epaper may not be able to connect to the Internet when running in the background.

Reported Issues