Contact myAT&T Customer Service

Why should I report an Issue with myAT&T?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. View and manage your connected devices, pay your AT&T bill, test your internet speed, add a line,upgrade to a new phone, and more.

1. To do other things, you have to do a search within the app to find the option to even do it! I'm over them after over 20 years of being a customer! Leaving ASAP!Price goes up every 3 months some new fee added.

2. The service is fine it's all the little things that's added up over the years that's lead me to feel that paying 130 a month for one line is not worth it in this economy.As many people have stated, this app is terrible.

3. (My income is not on a consistent schedule.) Useless app, spotty service,disappointment.I've asked many times where I can find my att wireless bill and they keep telling me it's in the app.

4. I want to be able to complete what I need to do online and NOT call customer service.

5. When I try to sign in it says "you do not have permission from AT&T to do this" So no free HBO? If I didn't live in AK, I'd have switched companies a long time agoApp barely works.

6. Just happened to view a bill and noticed that I've been getting charged for the insurance when I declined it (total for 2 years $360).

7. try online support for faster service but half of the time app doesn't work.

8. You would think for a company that sells cellphones and service for those phones would have the ability to create and publish a decent app for its customers.

9. The customer service is great and the reasonable.Was talked into the paperless bills to get a discount.

10. Over time it seems as I'd the internet connection speed gets slower and slower.

11. You can't stream on 2 devices at the same time, it keeps buffering and I have 1000 g internet.Im going back to xfinity.

1. Fix myAT&T Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myAT&T: Restarting the app will resolve most errors.
2. Update the myAT&T App. Here is how:
   1. On Android goto PlayStore » Search for "myAT&T" » Open myAT&T » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myAT&T » click "UPDATE".
3. Clear myAT&T app cache: Clearing cached data will force your app to retrieve the latest data directly from myAT&T servers.
   1. On Android, goto Settings » Apps » Select "myAT&T" » click Storage » click "Clear Cache".
4. Check myAT&T app permissions. If any of these permissions required to use your device's features are disenabled, myAT&T might not work.
5. Uninstall and reinstall myAT&T. If nothing else has worked, completely uninstall myAT&T then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myAT&T not working

2. Fix myAT&T Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myAT&T be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myAT&T not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myAT&T may not be able to connect to the Internet when running in the background.