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1. To do other things, you have to do a search within the app to find the option to even do it! I'm over them after over 20 years of being a customer! Leaving ASAP!Price goes up every 3 months some new fee added.

2. The service is fine it's all the little things that's added up over the years that's lead me to feel that paying 130 a month for one line is not worth it in this economy.As many people have stated, this app is terrible.

3. (My income is not on a consistent schedule.) Useless app, spotty service,disappointment.I've asked many times where I can find my att wireless bill and they keep telling me it's in the app.

4. I want to be able to complete what I need to do online and NOT call customer service.

5. When I try to sign in it says "you do not have permission from AT&T to do this" So no free HBO? If I didn't live in AK, I'd have switched companies a long time agoApp barely works.

6. Just happened to view a bill and noticed that I've been getting charged for the insurance when I declined it (total for 2 years $360).

7. try online support for faster service but half of the time app doesn't work.

8. You would think for a company that sells cellphones and service for those phones would have the ability to create and publish a decent app for its customers.

9. The customer service is great and the reasonable.Was talked into the paperless bills to get a discount.

10. Over time it seems as I'd the internet connection speed gets slower and slower.

11. You can't stream on 2 devices at the same time, it keeps buffering and I have 1000 g internet.Im going back to xfinity.

1. Fix myAT&T Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart myAT&T: Restarting the app will resolve most errors.
2. Update the myAT&T App. Here is how:
   1. On Android goto PlayStore » Search for "myAT&T" » Open myAT&T » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for myAT&T » click "UPDATE".
3. Clear myAT&T app cache: Clearing cached data will force your app to retrieve the latest data directly from myAT&T servers.
   1. On Android, goto Settings » Apps » Select "myAT&T" » click Storage » click "Clear Cache".
4. Check myAT&T app permissions. If any of these permissions required to use your device's features are disenabled, myAT&T might not work.
5. Uninstall and reinstall myAT&T. If nothing else has worked, completely uninstall myAT&T then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing myAT&T not working

2. Fix myAT&T Server issues & Internet Connection

1. Check network connection: An unstable Internet will make myAT&T be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to myAT&T not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, myAT&T may not be able to connect to the Internet when running in the background.