Published by The SIFMA Foundation on Jul 29, 2024

Report an issue with The Stock Market Game (SMG).
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Why should I report an Issue with The Stock Market Game (SMG)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The SIFMA Foundation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About The Stock Market Game (SMG)

1. These anecdotes were confirmed when a study of the SMG program by American Institutes for Research confirmed quantitatively that the Stock Market Game engages students and improves academic performance, financial knowledge, and saving and investing habits.

2. From better attendance and increased engagement and participation in class to higher test scores and improved academic performance, there are many anecdotes about the educational impact of the SIFMA Foundation's Stock Market Game (SMG).

3. The app syncs with standard SMG portfolios to provide current Account Summary, Pending Transactions, Transaction Notes, and market news information.

4. The SMG mobile app works in conjunction with the SMG student team portfolios, engaging students in meaningful second screen experiences.

5. The app will also allow teams to look up ticker symbols and enter trades.

6. You must be registered in an active SMG session to use this app.

The Stock Market Game (SMG) Customer Insights

1. No ads so that's a plusThis app was great it remembered my usrnm and password and was helpful when i did this in school it allowwd me to have acsess to my account out of school and it sorta suprised me when it worked offlineA great app for checking your stocks in the game.

2. I downloaded this app to be met with a login screen using credentials I don't haveI didn't understand at first.

3. Only schools can register by what I have seen.Crashes frequently and logs out every time you close the appDescription should read.

4. This game asks for all of your personal info then asks you to log in and wont let you.

5. It looks easy to understand once you start navigating through the app.

6. Don't download this app unless your a literal student somewhere and have been directed to do so.

7. Now ill probably get 5k spam emails and phone calls.

8. I misunderstood the description of the app.

Steps to Troubleshoot & Fix The Stock Market Game (SMG) Issues

1. Fix The Stock Market Game (SMG) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Stock Market Game (SMG): Restarting the app will resolve most errors.
  2. Update the The Stock Market Game (SMG) App. Here is how:
    1. On Android goto PlayStore » Search for "The Stock Market Game (SMG)" » Open The Stock Market Game (SMG) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Stock Market Game (SMG) » click "UPDATE".
  3. Clear The Stock Market Game (SMG) app cache: Clearing cached data will force your app to retrieve the latest data directly from The Stock Market Game (SMG) servers.
    1. On Android, goto Settings » Apps » Select "The Stock Market Game (SMG)" » click Storage » click "Clear Cache".
  4. Check The Stock Market Game (SMG) app permissions. If any of these permissions required to use your device's features are disenabled, The Stock Market Game (SMG) might not work.
  5. Uninstall and reinstall The Stock Market Game (SMG). If nothing else has worked, completely uninstall The Stock Market Game (SMG) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Stock Market Game (SMG) not working


2. Fix The Stock Market Game (SMG) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Stock Market Game (SMG) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Stock Market Game (SMG) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Stock Market Game (SMG) may not be able to connect to the Internet when running in the background.

Reported Issues