Contact Meetup Customer Service

Why should I report an Issue with Meetup: Social Events & Groups?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Meetup to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using the message feature results in getting a bot generated letter offering a discount on the subscription but no cancellation of the group.I've met great people on here and planned really fun events in spite of the terrible user experience and deeply flawed and inconsistent tech.

2. I assumed that it would cancel future events I had scheduled, but apparently, I should have canceled everything else first.Terrible Trying to cancel a group and prevent an automatic charge has been the most insanely frustrating experience I've ever had.

3. They've programmed in all the different categories of notifications so it seems like you can manage which notifications you get, but they all actually come across in the "other notifications" category, so you're stuck getting all the nag-ifications of you want to receive any of the ones you actually want like new events or messages.

4. Multiple days ahead of the renewal date, I've tried to cancel my account and because of a broken link to the "request cancellation" page, I ended up not being able to cancel and was charged the $98 for a 6 month renewal.

5. The chat function is crazy inconsistent, in order to send text I often have to tap the location icon as if I'm going to share my location before the text field 'send' button responds.

6. App also fails to load fairly frequently.The app sends way too many notifications and it's difficult to turn off the ones you don't want while keeping relevant ones.

7. If website is the same, then they're both poorly designed.I don't get notifications when I get a new message or when my comments are replied to, just a zillion emails.

8. But in order to get rid of those, I end up having to shut off all notifications and missing the ones involving chat responses.

9. I'm constantly getting error messages, repeating popups asking me to rate an event I already rated, controls like requesting to join or to rsvp do not respond, it crashes.

10. Bugs abound, the most recent one being the calendar being stuck on an earlier date and not updating current events.

11. I was trying to expand the text when up popped a Delete option (with no other options) that I accidentally hit.

1. Fix Meetup Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Meetup: Restarting the app will resolve most errors.
2. Update the Meetup App. Here is how:
   1. On Android goto PlayStore » Search for "Meetup" » Open Meetup: Social Events & Groups » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Meetup » click "UPDATE".
3. Clear Meetup: Social Events & Groups app cache: Clearing cached data will force your app to retrieve the latest data directly from Meetup servers.
   1. On Android, goto Settings » Apps » Select "Meetup: Social Events & Groups" » click Storage » click "Clear Cache".
4. Check Meetup app permissions. If any of these permissions required to use your device's features are disenabled, Meetup might not work.
5. Uninstall and reinstall Meetup. If nothing else has worked, completely uninstall Meetup then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Meetup not working

2. Fix Meetup Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Meetup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Meetup not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Meetup may not be able to connect to the Internet when running in the background.