how to delete CONTOUR DIABETES app (US) account

How to Delete CONTOUR DIABETES app (US) Completely

Published by Ascensia Diabetes Care | Updated: Oct 20, 2022

Learn how to delete your CONTOUR DIABETES app (US) account, your personal data and also delete the CONTOUR DIABETES app (US) app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with CONTOUR DIABETES app (US) completely, follow the guide.

Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives

delete CONTOUR DIABETES app (US) account   remove CONTOUR DIABETES app (US) account

1. Delete CONTOUR DIABETES app (US) Account through Email

There are 2 methods to get your data (and account) deleted by CONTOUR DIABETES app (US). They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting CONTOUR DIABETES app (US) via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with CONTOUR DIABETES app (US).
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify CONTOUR DIABETES app (US) of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your CONTOUR DIABETES app (US) account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here

2. Deleting CONTOUR DIABETES app (US)'s App from your Phone

There are many reasons you may want to get rid of CONTOUR DIABETES app (US) on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete CONTOUR DIABETES app (US) from an iPhone or Android device:

a. How to Delete CONTOUR DIABETES app (US) app from your Iphone

If you want to delete CONTOUR DIABETES app (US) from your iphone, here’s what you should do:

  1. From your home screen, tap the CONTOUR DIABETES app (US) icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on CONTOUR DIABETES app (US).
  4. Tap the red delete button and viola!


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the CONTOUR DIABETES app (US) app you want to delete.
  4. Select "Delete CONTOUR DIABETES app (US)" on the next screen and confirm delete.

b. How to delete CONTOUR DIABETES app (US) from your Android phone

To delete CONTOUR DIABETES app (US) from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on CONTOUR DIABETES app (US).
  4. Next, tap "Uninstall".


  1. From your home screen or app drawer, tap and hold the CONTOUR DIABETES app (US) app you want to delete.
  2. Click the part of the screen that shows "Uninstall".


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the CONTOUR DIABETES app (US) app you want to delete.
  4. Click "Uninstall".

CONTOUR DIABETES app (US) Software Details

delete CONTOUR DIABETES app (US) account 1   delete CONTOUR DIABETES app (US) app 2

1. Most people with diabetes know that logging blood glucose (BG) results after taking blood samples can be inconvenient and time-consuming.

2. Ascensia, the Ascensia Diabetes Care logo and Contour are trademarks and/or registered trademarks of Ascensia Diabetes Care Holdings AG.

3. The new CONTOUR™DIABETES app syncs with a CONTOUR connected meter for seamless blood glucose (BG) monitoring.

4. But now, with the new CONTOUR DIABETES app, you can easily and conveniently capture all your BG readings to help you manage your diabetes, smarter.

5. This easy-to-use app can give you a better understanding of how your daily activities affect your BG results to help you manage your diabetes.

6. © 2018 Ascensia Diabetes Care Holdings AG.

7. Availability of blood glucose meter model based on country of purchase.

8. For more information, please refer to the user guide for your CONTOUR connected meter.

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