Published by Arthur Ivanets

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Why should I report an Issue with Owly for Twitter?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Arthur Ivanets to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Owly for Twitter image 1 contact Owly for Twitter image 2

Owly Customer Insights

1. I'd love to buy the "pro" version, but if this is an example of their support...Great features that really gave me a reason to give it a solid try, but the bugs got the better of me: opening a long thread of the tweet author replying to the original tweet has only the first tweet visible, none of their replies; setting location for trends filtering immediately crashes the app every time.

2. It would be nice to have a mute button for videos or be able to swipe to dismiss media, but those are minor things.It's a fine Twitter app, looks good best timeline viewer.

3. Some improvements I would love to see: 1: The digest is great, but I would love to see all of the tweets from my reading list in a feed form, rather than having to read each account individually.

4. However, I keep having issues with photos loading, downloading photos, and whenever I try to tweet a photo, only a small selection of the photos on my device show.

5. I would love the media previews to also include weblinks, which is something other Twitter apps do so I can know where I'm clicking through.

6. I want to get to important news fast with the digest! 2: Finally, the biggest problem for me is when someone dm's me a tweet, it opens it in the browser, rather than going to the tweet.I installed this app after Twidere bit the dust yesterday.

7. The UI is good and being able to pick up where I left off (instead of going to the most recent tweet every time) is a real plus for me.

8. It would also be nice if we could choose which application to open when clicking on tweets in the widget, but that's less important than the images.

9. The toggle to only include the "reading" list tweets should also exist in the main timeline page or it should be in a separate tab.

10. Customizations are lacking but at least it remembers your timeline position.Feels like a solid option, but not as good as Flamingo (RIP).

11. My WiFi is up to speed to be loading the photos in tweet and saving them, so that's not the issue.

Steps to Troubleshoot & Fix Owly Issues

1. Fix Owly Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Owly: Restarting the app will resolve most errors.
  2. Update the Owly App. Here is how:
    1. On Android goto PlayStore » Search for "Owly" » Open Owly for Twitter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Owly » click "UPDATE".
  3. Clear Owly for Twitter app cache: Clearing cached data will force your app to retrieve the latest data directly from Owly servers.
    1. On Android, goto Settings » Apps » Select "Owly for Twitter" » click Storage » click "Clear Cache".
  4. Check Owly app permissions. If any of these permissions required to use your device's features are disenabled, Owly might not work.
  5. Uninstall and reinstall Owly. If nothing else has worked, completely uninstall Owly then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Owly not working


2. Fix Owly Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Owly be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Owly not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Owly may not be able to connect to the Internet when running in the background.

Reported Issues

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