Published by Launch57 Inc. on Jul 15, 2024

Report an issue with Bid Beacon.
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Why should I report an Issue with Bid Beacon?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Launch57 Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Bid Beacon

1. In addition to classic silent auction bidding, Bid Beacon supports Donation, Buy Now, Live Auction, and Blind Bid items.

2. Bid Beacon also offers payment of auction items, and lets you configure your Stripe, Square, or PayPal account.

3. Hosting a silent auction for your charity, nonprofit, sports team, school group, or private event?

4. Increase auction participation, reach more donors, and raise more funds with online silent auctions!

5. Onboard additional admins to help create and manage your silent auction.

6. You put so much effort into gathering items and setting up the auction, let Bid Beacon help you get the most return on your efforts!

7. Invite users to the auction in multiple ways (unique invite link, access code, and QR code).

8. Auction setup and managing users is super simple.

9. When the auction ends, manage item pickup all within the app.

10. Auction set up is simple and straightforward.

11. This hugely streamlines the auction close process!

Bid Beacon Customer Insights

1. Easy to setup with auction items and for users to find and download.

2. Very easy to use and guests loved the ease of useEasy to use and had all info needed to keep up with bidding.

3. Easy reporting after the event ensuring all items are collected and paid for.

4. Easy payment collection and cleanup process.

5. Last 3 hours of auction had nothing but issuesEasily the best app for silent auctionsive tried.

6. First, the customer service for this app is absolutely 1st class! any questions day or night are answered quickly and professionally.

7. raising $100k from a silent and live auction.

8. Worth EVERY $!Easy to set up, easily manageable.

9. Pay page said to "push button below to pay" but there is no button.App is set up well but doesn't handle capacity very well.

10. Klaus, we want to thank you specifically for your amazing service.

11. Will use this app again!It was easy and fun to bid.

Steps to Troubleshoot & Fix Bid Beacon Issues

1. Fix Bid Beacon Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bid Beacon: Restarting the app will resolve most errors.
  2. Update the Bid Beacon App. Here is how:
    1. On Android goto PlayStore » Search for "Bid Beacon" » Open Bid Beacon » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bid Beacon » click "UPDATE".
  3. Clear Bid Beacon app cache: Clearing cached data will force your app to retrieve the latest data directly from Bid Beacon servers.
    1. On Android, goto Settings » Apps » Select "Bid Beacon" » click Storage » click "Clear Cache".
  4. Check Bid Beacon app permissions. If any of these permissions required to use your device's features are disenabled, Bid Beacon might not work.
  5. Uninstall and reinstall Bid Beacon. If nothing else has worked, completely uninstall Bid Beacon then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bid Beacon not working


2. Fix Bid Beacon Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bid Beacon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bid Beacon not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bid Beacon may not be able to connect to the Internet when running in the background.

Reported Issues