Published by Xceed on Nov 28, 2024

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Why should I report an Issue with Xceed - We Go Out.?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Xceed to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Xceed - We Go Out. image 1 contact Xceed - We Go Out. image 2

About Xceed - We Go Out.

1. Xceed currently operates in Barcelona, Milan, Turin, Lisbon, Brussels, Porto, Montpellier, Valencia, Madrid, London and many other European cities. • The city you are in and an extensive list of cities to choose from. • All the parties and events happening in each city or club, according to your musical tastes and ambience, proximity and friends attending. • To check prices of advance tickets and VIP tables with bottles. • To buy your advance tickets, your VIP table with bottle or to join the free guest list in just 2 clicks. • To instantaneously get your QR codes in your profile, no need to receive emails with PDF files attached and, of course, no need to print anything.

2. Thanks to the Xceed app, more than 100,000 clubbers find the best parties around every week according to their tastes and purchase their tickets online in the fastest and most agile way.

3. By browsing the Xceed app, you'll find the best parties according to your favourite musical genres and artists, whether in your hometown or in almost any city you're visiting.

4. With Xceed, you'll be aware of the gigs of techno masters like Carl Cox or Richie Hawtin, EDM kings like Martin Garrix or Nervo and reggaeton and trap stars like J Balvin, Bad Bunny or C. Tangana.

5. We cover your back 24 hours a day, 7 days a week. • Special deals, such as access to sold-out nights, exclusive events, VIP access or backstage experiences.

6. At Xceed, we give you a lot, but we also like to listen to what you, the clubbers, need or miss.

7. Let's take care of the planet! • To skip the line once you get to the door of the club. • An extraordinary customer service.

8. We select high-quality events and venues in your city.

9. Xceed does the hard work for you.

10. Open Xceed and discover them.

11. If you have any advice, question or request, you can contact us via email at support@xceed. me or through our social networks.

Xceed Customer Insights

1. Really amazing customer service 👏.Best app to find parties, festivals & events! It offers the possibility to buy tickets and reserve tables.

2. I bought my tickets before I downloaded the app so couldn't see them.

3. Pau had all sorted within minutes 👌.

4. Got onto the help centre.

5. Brilliant app.

6. Thank you.

7. Fabulous app.

Steps to Troubleshoot & Fix Xceed Issues

1. Fix Xceed Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Xceed: Restarting the app will resolve most errors.
  2. Update the Xceed App. Here is how:
    1. On Android goto PlayStore » Search for "Xceed" » Open Xceed - We Go Out. » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Xceed » click "UPDATE".
  3. Clear Xceed - We Go Out. app cache: Clearing cached data will force your app to retrieve the latest data directly from Xceed servers.
    1. On Android, goto Settings » Apps » Select "Xceed - We Go Out." » click Storage » click "Clear Cache".
  4. Check Xceed app permissions. If any of these permissions required to use your device's features are disenabled, Xceed might not work.
  5. Uninstall and reinstall Xceed. If nothing else has worked, completely uninstall Xceed then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Xceed not working


2. Fix Xceed Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Xceed be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Xceed not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Xceed may not be able to connect to the Internet when running in the background.

Reported Issues