Published by Tribune Publishing Inc. on Dec 5, 2024

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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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What users are saying

1. Having a progress bar on the side to give me an idea how much of the article I've read would be the 2nd item I'd fix.Not a substitute for the online version of the print copy and harder to scan for items of interest.

2. Cancelling my subscription.Notifications for news alerts don't open the article, just opens the app.

3. New app interrupts each article I'm reading asking if I want digital access for 99 cents, even though I've said no and I am already a paid subscriber.

4. I'd rather spend a few subscription bucks more a month then to be constantly flicking those pop-up ads off the page in order to read what's under them! Can't send articles - get an error message instead.

5. I even cleared app data and the cache, and it didn't make a difference.Biggest issue I have with the Tribune app is that it does not keep place if I switch to another app then back to finish reading the story - it always takes me back to the beginning.

6. The interface is clumsy, it crashes mid article and some pages are not viewable in the Article mode like the weather and what to watch pages.

7. have to leave the Enewspaper to find the article and then send it from that location! Unstable platform, hourglasses regularly.

8. You can't send articles through typical sharing means...no email, social media or text apps.

9. Headline fonts too large and do not always fit on a single screen requiring a scroll down just to read the headlines.

10. Looking for a new source for local news.Redesigned app is worse than the prior version.

11. It happens on each article you read.

Steps to Troubleshoot & Fix Chicago Tribune Issues

1. Fix Chicago Tribune Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Chicago Tribune: Restarting the app will resolve most errors.
  2. Update the Chicago Tribune App. Here is how:
    1. On Android goto PlayStore » Search for "Chicago Tribune" » Open Chicago Tribune » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chicago Tribune » click "UPDATE".
  3. Clear Chicago Tribune app cache: Clearing cached data will force your app to retrieve the latest data directly from Chicago Tribune servers.
    1. On Android, goto Settings » Apps » Select "Chicago Tribune" » click Storage » click "Clear Cache".
  4. Check Chicago Tribune app permissions. If any of these permissions required to use your device's features are disenabled, Chicago Tribune might not work.
  5. Uninstall and reinstall Chicago Tribune. If nothing else has worked, completely uninstall Chicago Tribune then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Chicago Tribune not working


2. Fix Chicago Tribune Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Chicago Tribune be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Chicago Tribune not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Chicago Tribune may not be able to connect to the Internet when running in the background.

Reported Issues

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