Published by Nextdoor.com on Oct 4, 2023

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Why should I report an Issue with Nextdoor for Public Agencies?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nextdoor.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Nextdoor for Public Agencies

1. With unique mapping and targeting features, public agencies can effectively communicate with real residents. - Reach the right audience. - Geo-target your posts.

2. Thousands of public agencies use Nextdoor to create stronger and safer communities.

3. Nextdoor is free and available to use for most public agencies.

4. Communicate with verified residents in your jurisdiction with Nextdoor’s neighborhood engagement tool for local governments.

5. Nextdoor has become my go-to form of communication with residents".

6. Post relevant messages to specific neighborhoods, police beats, or other custom areas. - See real-world results.

7. "Nextdoor is unique because you’re speaking directly to your neighbors.

8. Louis because we needed to tap into the ideas within the communities and have a way for them to organize. ” -Lewis Reed, City of St.

9. I brought Nextdoor to St.

10. "If people in my community don't know who we are, then we have a problem.

11. "Nextdoor has proven to be the most valuable interactive social media platform South Metro Fire Rescue utilizes from a fiscal and interpersonal perspective".

Nextdoor Customer Insights

1. Harder to censor.I've done everything to deactivate my business account to start over from mistakes i made in the old accounts but every time i check to see if accounts are closed i find a new oneMy experience personally with next door has been extremely fun and profitable met a lot of good people on this site I recommend everybody who owns a business to give it a go it will be disappointedSucks!! Nothing but advertisements!! Advertisements RUN THIS COUNTRY!!! SO SICK OF ADVERTISEMENTS!!Great place to keep the pulse of your neighborhood, and make friends.I got my account lock for stupid on there behalf cause of my name.

2. But occasionally it kicks me out and signs me out and does not recognize my username and password! That's frustratingBeen trying everything to log in and it just won't load and yes I've updated iv tried help cleared cache cleared data uninstalled re installed cleared my browser and restarted my phone iv tried for a weekNextDoor is evil, oppressive and anti-American.

3. And to block someone for such a dumb reason wowEvery time I tried to post a video of our bubbles I was told it would not be allowed and got no response from the overseers as to why.

4. Help me please., 😌Like having a separate app from the regular app as i post on behalf of my agency.

5. I tried changing my name to my real name and it wouldn't allow me too.

6. Their "guidelines" are contrary to American values, and are just a way to control, manipulate and oppress people.

7. Need to switch up neighborhoods I've moved, I do like seeing what's happening there.

8. Instead of posting plain text, post screenshots of texts.

9. Too many American troops died for our freedom for these leftist Nazis to take it away.

10. Tried several times.

11. But I Need to know what is happening here.

Steps to Troubleshoot & Fix Nextdoor Issues

1. Fix Nextdoor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nextdoor: Restarting the app will resolve most errors.
  2. Update the Nextdoor App. Here is how:
    1. On Android goto PlayStore » Search for "Nextdoor" » Open Nextdoor for Public Agencies » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nextdoor » click "UPDATE".
  3. Clear Nextdoor for Public Agencies app cache: Clearing cached data will force your app to retrieve the latest data directly from Nextdoor servers.
    1. On Android, goto Settings » Apps » Select "Nextdoor for Public Agencies" » click Storage » click "Clear Cache".
  4. Check Nextdoor app permissions. If any of these permissions required to use your device's features are disenabled, Nextdoor might not work.
  5. Uninstall and reinstall Nextdoor. If nothing else has worked, completely uninstall Nextdoor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nextdoor not working


2. Fix Nextdoor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nextdoor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nextdoor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nextdoor may not be able to connect to the Internet when running in the background.

Reported Issues

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