Published by Envuu on Aug 19, 2024

Report an issue with Anonymous Chat.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Anonymous Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Envuu to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Anonymous Chat image 1 contact Anonymous Chat image 2

Anonymous Chat Customer Insights

1. It's an anonymous chat, why would you force users to upload a profile picture?When I use it for a while, it is freeze, and I can't open or write a message and I need to close it and open it again every period of timePretty worthless considering how nobody speaks English on the fkn thing, and in order to get specific search results, u have to pay for premium.

2. Wasn't even able to start because right from the get go, it's asking for your profile picture.

Steps to Troubleshoot & Fix Anonymous Chat Issues

1. Fix Anonymous Chat Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anonymous Chat: Restarting the app will resolve most errors.
  2. Update the Anonymous Chat App. Here is how:
    1. On Android goto PlayStore » Search for "Anonymous Chat" » Open Anonymous Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anonymous Chat » click "UPDATE".
  3. Clear Anonymous Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from Anonymous Chat servers.
    1. On Android, goto Settings » Apps » Select "Anonymous Chat" » click Storage » click "Clear Cache".
  4. Check Anonymous Chat app permissions. If any of these permissions required to use your device's features are disenabled, Anonymous Chat might not work.
  5. Uninstall and reinstall Anonymous Chat. If nothing else has worked, completely uninstall Anonymous Chat then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anonymous Chat not working


2. Fix Anonymous Chat Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anonymous Chat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anonymous Chat not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anonymous Chat may not be able to connect to the Internet when running in the background.

Reported Issues