Published by Popshow, Inc.

contact YOLO: Anonymous Q&A Chat with our AI-based YOLO Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with YOLO?



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Why chat with our AI YOLO Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of YOLO.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. App is just taking up space on my phoneIt's a really good app, but I've been experiecing an issue that recently started happening which is that when I swipe up on someone's story to reply to them, it simply says "Snapchat is trying to open another app" and it just takes me to the Play Store.

2. i also dislike that it's been two years since the last android update but iphones are constantly getting new stuff added for their version.Whenever I go to send someone a message "open app" always pops up.

3. When I click open, it takes me to my page, not where I was trying to go and there's no way to get to the person I was trying to send a message to.

4. And I have to re-download the app every time I wanna send someone a message or respond to a poll on yolo.

5. Instead it just opens the google play store app for whatever reason and when I tap "open" I can't actually write the message.the app is okay.

6. i've had friends test it out for me to no avail, and i've been unable to send things to other people's yolos.

7. The page doesn't load and it shows that the site is trying to open the app.

8. Overall this app is quite unprofessional in my opinion to start with as it refreshes all the time and gets frustrating after a while, but on the whole after the hastle is a good app to use.App loads with no problem showing all of the options.

9. the issue i've been recently having problems with is people telling me that it's not working and won't let them send anything in.

10. When I click on open app it takes me to the play store, even tho I have the app.

11. When I open it, through the app, or through the icon on my home screen, it will flash white then have the classic yellow 'Yolo' box in the middle of the screen.

Steps to Troubleshoot & Fix YOLO Issues

1. Fix YOLO Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YOLO: Restarting the app will resolve most errors.
  2. Update the YOLO App. Here is how:
    1. On Android goto PlayStore » Search for "YOLO" » Open YOLO: Anonymous Q&A » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YOLO » click "UPDATE".
  3. Clear YOLO: Anonymous Q&A app cache: Clearing cached data will force your app to retrieve the latest data directly from YOLO servers.
    1. On Android, goto Settings » Apps » Select "YOLO: Anonymous Q&A" » click Storage » click "Clear Cache".
  4. Check YOLO app permissions. If any of these permissions required to use your device's features are disenabled, YOLO might not work.
  5. Uninstall and reinstall YOLO. If nothing else has worked, completely uninstall YOLO then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YOLO not working


2. Fix YOLO Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YOLO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YOLO not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YOLO may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Mansoor Khan

I'm not getting signed in it shows that the email has already been taken but not giving another password after password forgot as well hope this issue will get solved quickly

— 4 years ago by Jessica

My daughter is being bullied and I want to know the number that the mean message came from , please help

— 4 years ago by Emmaleigh Clark

I am having trouble signing into my yolo

— 4 years ago by James

I’m not receiving any anonymous messages even though my friends have told me they have sent me some

— 4 years ago by Bonnie

Hi I emailed you earlier but I don’t know if you got my email but my yolo isn’t working, it connects to Snapchat and then doesn’t let me continue and let me in. I’ve uninstalled and re installed it and also shut my phone down but still isn’t working (I have an iPhone) thank you for listening

— 4 years ago by Jay

I try to sign in with my Snapchat but it stays on the loading screen and it won’t even load

— 4 years ago by Vince

I cant log into YOLO. It infinitely loads after agreeing on snapchat to sign in.

— 4 years ago by Innaya

Hi it logged me out of yolo and want let me back in can I please get back into my account