Published by AZ Video Downloader

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Video Downloader, Download Video?



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What users are saying

1. I found barely any problems with the app due to the nature of it's simplicity and would definitely recommend this to anyone that travels a lot and doesn't have access to wifi.The app does work, and it's pretty easy to download videos most of the time.

2. Don't get me wrong though, it used to work at one point, but for the past several updates it hasn't worked at all with each update only fixing the adds.It *was* a great app, until everytime I find a video to download a sequence of events happen.

3. Thank you.Just downloaded the app a few minutes ago and it's pretty amazing for the sole reason of being able to play videos without having wifi needed or of other reasons regarding the use of this app.

4. An ad pops up when I click to download the video, the video quality icon tries to load up for a few seconds, and then the screen goes black and the app is kicked out.

5. You can actually download stuff, but on some videos it says that an error occurred.

6. Last thing and its a question actually, but why does it takes you off the app whiled downloading? Whenever this happens I cant download the video anymore and it's "stressing" sometimes.

7. When I went to download one of the videos I needed, it kept saying "something went wrong.

8. All other apps suck, don't work, or just have you watch a bunch of ads.It's pretty easy to used even though it says error with many videos(not most of them) but something that would really change would be the ads, please it gets really annoying.

9. Note I thought this was a bug on my end but I have downloaded videos all the time on this app before, and it begins to do this just today.This app is surprisingly good compaired to all the other ones I've tried.

10. I don't have any problems with it, except a little one, because sometimes when I search something to download, it takes forever to even load the videos.

11. It still won't let me download, including videos I've downloaded before.

Steps to Troubleshoot & Fix Video Downloader, Download Video Issues

1. Fix Video Downloader, Download Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Downloader, Download Video: Restarting the app will resolve most errors.
  2. Update the Video Downloader, Download Video App. Here is how:
    1. On Android goto PlayStore » Search for "Video Downloader, Download Video" » Open Video Downloader, Download Video » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Downloader, Download Video » click "UPDATE".
  3. Clear Video Downloader, Download Video app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Downloader, Download Video servers.
    1. On Android, goto Settings » Apps » Select "Video Downloader, Download Video" » click Storage » click "Clear Cache".
  4. Check Video Downloader, Download Video app permissions. If any of these permissions required to use your device's features are disenabled, Video Downloader, Download Video might not work.
  5. Uninstall and reinstall Video Downloader, Download Video. If nothing else has worked, completely uninstall Video Downloader, Download Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Downloader, Download Video not working


2. Fix Video Downloader, Download Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Downloader, Download Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Downloader, Download Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Downloader, Download Video may not be able to connect to the Internet when running in the background.

Reported Issues

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