Contact OSCAR Customer Service

Why should I report an Issue with OSCAR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AndroideSimple to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm on Galaxy 9s.Where's the frequency information gone? I have 2 android phones and frequencies have disappeared from bothCould use a listing of all (fm at least) sats and their frequencies.I would like to see a more vivid satellite footprint,or an adjustable colour one,otherwise its very nice.To hard to use.

2. lacks most features shown as shown in ad, difficult to install and load, difficult to view, limited options, and prone to crashingIt's old version.

3. Probably one of the worse tracking apps ive seen.

4. Doesn't list all sat at once.Can't donate nor add satellites.

5. Still crashes when you open.

1. Fix OSCAR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OSCAR: Restarting the app will resolve most errors.
2. Update the OSCAR App. Here is how:
   1. On Android goto PlayStore » Search for "OSCAR" » Open OSCAR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OSCAR » click "UPDATE".
3. Clear OSCAR app cache: Clearing cached data will force your app to retrieve the latest data directly from OSCAR servers.
   1. On Android, goto Settings » Apps » Select "OSCAR" » click Storage » click "Clear Cache".
4. Check OSCAR app permissions. If any of these permissions required to use your device's features are disenabled, OSCAR might not work.
5. Uninstall and reinstall OSCAR. If nothing else has worked, completely uninstall OSCAR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OSCAR not working

2. Fix OSCAR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OSCAR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OSCAR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OSCAR may not be able to connect to the Internet when running in the background.