Published by Grupo Santillana de Ediciones, S.L.

Report an issue with Santillana Compartir.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Santillana Compartir?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Grupo Santillana de Ediciones, S.L. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Santillana Compartir Customer Insights

1. Don't waste your time on your S10 with this.I can't login... doesn't work...It doesn't work properly.

2. Couldn't use it from the beginning because it only asks me if I am a new user or not, and that's it.

Steps to Troubleshoot & Fix Santillana Compartir Issues

1. Fix Santillana Compartir Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Santillana Compartir: Restarting the app will resolve most errors.
  2. Update the Santillana Compartir App. Here is how:
    1. On Android goto PlayStore » Search for "Santillana Compartir" » Open Santillana Compartir » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santillana Compartir » click "UPDATE".
  3. Clear Santillana Compartir app cache: Clearing cached data will force your app to retrieve the latest data directly from Santillana Compartir servers.
    1. On Android, goto Settings » Apps » Select "Santillana Compartir" » click Storage » click "Clear Cache".
  4. Check Santillana Compartir app permissions. If any of these permissions required to use your device's features are disenabled, Santillana Compartir might not work.
  5. Uninstall and reinstall Santillana Compartir. If nothing else has worked, completely uninstall Santillana Compartir then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Santillana Compartir not working


2. Fix Santillana Compartir Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Santillana Compartir be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Santillana Compartir not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Santillana Compartir may not be able to connect to the Internet when running in the background.

Reported Issues