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Guide Echo dot 3rd Génération Customer Insights

1. I was very excited to receive the echo Dot once I tried setting it up with my Wi-Fi password and I know it's the right password and it kept on saying that it's incorrect I'm still having issues with it..Requres a credit card and only 3days free use! Will return it to Currys after poor advice on free usage.Hi. Please help.

2. Is in unavailable in Armenia?She messes up alot and the app for my phone doesn't work very well eitherWorks great 👍 when ur wifi internet working.this is.

3. very good app it helped a lot!😁I think that this app is every good then the alexa appNo instructions on setupWhere do you find the application.

4. I can't find alexa app in Play Store.

5. I can't install Alexa.

6. I can't nonnect it to wi fi.

Steps to Troubleshoot & Fix Guide Echo dot 3rd Génération Issues

1. Fix Guide Echo dot 3rd Génération Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guide Echo dot 3rd Génération: Restarting the app will resolve most errors.
  2. Update the Guide Echo dot 3rd Génération App. Here is how:
    1. On Android goto PlayStore » Search for "Guide Echo dot 3rd Génération" » Open Guide Echo dot 3rd Génération » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guide Echo dot 3rd Génération » click "UPDATE".
  3. Clear Guide Echo dot 3rd Génération app cache: Clearing cached data will force your app to retrieve the latest data directly from Guide Echo dot 3rd Génération servers.
    1. On Android, goto Settings » Apps » Select "Guide Echo dot 3rd Génération" » click Storage » click "Clear Cache".
  4. Check Guide Echo dot 3rd Génération app permissions. If any of these permissions required to use your device's features are disenabled, Guide Echo dot 3rd Génération might not work.
  5. Uninstall and reinstall Guide Echo dot 3rd Génération. If nothing else has worked, completely uninstall Guide Echo dot 3rd Génération then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guide Echo dot 3rd Génération not working


2. Fix Guide Echo dot 3rd Génération Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guide Echo dot 3rd Génération be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guide Echo dot 3rd Génération not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guide Echo dot 3rd Génération may not be able to connect to the Internet when running in the background.

Reported Issues