Contact AppLock Customer Service

Why should I report an Issue with AppLock - Lock apps & Pin lock?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SailingLab：Focus on Security, Booster, Cleaner 🛡️ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Here is my rate, I hope this stops the pop ups.On a Samsung Galaxy A23 5G, Android 13: this app caused major load lag (like 20+ secs) on all apps, froze settings nearly 2 minutes (afraid it crashed phone, but recovered) and failed to request a pattern/pin for any blocked apps! It did play several ads and spam multiple $59.99/yr VIP upgrades before I was able to remove it.

2. 4 stars for me considering it's exactly what I needed but there is a glitch in the settings and I recommend just setting up the AppLock and not changing it too much.Righteously awesome app lock, probably one of the best out there if not #1.

3. But there is an issue and a pretty decent one at that, it seems to have a serious problem when it comes to locking the settings, it actually causes not only the app to glitch but also the phone itself, so you can't really lock the settings.

4. But is there anyway you guys can update it with an option that allows you to turn off the pin/pattern? If not, at least raise the pin keys and the pattern lock up more, so it's not directly on my fingerprint scanner? Or maybe have it so we can customize the appearance of our own lock screen to our liking? That'd be even more spectacular.

5. Which if you think about it almost makes the app lock a somewhat tiny minor inconvenience at best, considering all you have to do to get past it is go to settings and delete the app.Pretty good.

6. If so, I'll definitely give it a five star.I expected some ads... I didn't expect to be forced to let an app lock app run in the background so it can constantly pop ads up in my task list, home screen, lock screens, etc.

7. It is not like the other app locks! Im suprised that this one was different and actually works and i think more people should really use this app! I love the theme and the way it adds a backup password feature so when you forget your password you can use the backup password.

8. Although it generally follows system language, the splash lock screen is always in English.

9. I hope this app is more downloaded and that it could add more themes.Other than not many themes it still deserves a 5 star rating and it is still brilliant.This app works how it's suppose to work.

10. And as ads are also generally in English, this is also a problem for people who don't speak English.Honestly this app is pretty great considering it's free.

11. (People mentioned in reviews that the apps pop up outside of the app.) The only thing that I don't like is.. sometimes AppLock will stop working.

1. Fix AppLock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AppLock: Restarting the app will resolve most errors.
2. Update the AppLock App. Here is how:
   1. On Android goto PlayStore » Search for "AppLock" » Open AppLock - Lock apps & Pin lock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AppLock » click "UPDATE".
3. Clear AppLock - Lock apps & Pin lock app cache: Clearing cached data will force your app to retrieve the latest data directly from AppLock servers.
   1. On Android, goto Settings » Apps » Select "AppLock - Lock apps & Pin lock" » click Storage » click "Clear Cache".
4. Check AppLock app permissions. If any of these permissions required to use your device's features are disenabled, AppLock might not work.
5. Uninstall and reinstall AppLock. If nothing else has worked, completely uninstall AppLock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AppLock not working

2. Fix AppLock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AppLock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AppLock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AppLock may not be able to connect to the Internet when running in the background.