Published by News Online App on Apr 26, 2024

Report an issue with NZ News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with NZ News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of News Online App to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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NZ News Customer Insights

1. comprehensive list.Love this NZ news app, can select what news groups wanted and filter from inconsistent reporting of specific apps - number 1👍Supplies all my needs without annoying pleas to subscribe to news sites, especially when they are opinion piecesNot Happy.

2. Concept is great, but sometimes it loads, sometimes won't, and is unstable to the point it won't stay on the article you want to read.I had the free version.

3. Don't waste your time with this.This app is full of bugs and every time you try to read an article the ads do not load in correctly causing the screen to go crazy.

4. However there is a constant screen flickering when waiting for the page to update to read the selected article.

5. Now paid $3 for advert free version, a good investment!easy to use, quick to scan for interest.

6. Useful and timely update of news headlines.

7. Edited Sept 2021 Since the posting of the review the flickering of the the screen no longer occurs now.

8. A lot easier to read now.Got paid version to remove ads, but it had no effect - ads still there.

9. Downloaded this app for NZ news but now getting stuff from all over the world.

10. Add to that the fact that more often than not the ads in the news articles make the ap crash.

11. 😣Some newspapers won't load for days or weeks - frustrating.

Steps to Troubleshoot & Fix NZ News Issues

1. Fix NZ News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NZ News: Restarting the app will resolve most errors.
  2. Update the NZ News App. Here is how:
    1. On Android goto PlayStore » Search for "NZ News" » Open NZ News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NZ News » click "UPDATE".
  3. Clear NZ News app cache: Clearing cached data will force your app to retrieve the latest data directly from NZ News servers.
    1. On Android, goto Settings » Apps » Select "NZ News" » click Storage » click "Clear Cache".
  4. Check NZ News app permissions. If any of these permissions required to use your device's features are disenabled, NZ News might not work.
  5. Uninstall and reinstall NZ News. If nothing else has worked, completely uninstall NZ News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NZ News not working


2. Fix NZ News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NZ News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NZ News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NZ News may not be able to connect to the Internet when running in the background.

Reported Issues