Contact Wheres My Droid Customer Service

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1. and I've been happy with it because I lose my phone frequently or I cant hear my alarm so I set up a message to deliver my attention word to wake me up (I have the flashing light and white noise siren).

2. it still raises the volume but no sound comes out? why? I tried restarting my phone and going back in the app and unlocking and reclicking the option for white noise and I keep testing it but it wont work anymore.

3. One was at work where I had to get the assistance of admins and the other was at a restaurant where I walked around crying about the pics on my phone and someone eventually felt guilty enough to turn it in - I wanted to save the "gotcha" features as a last resort.

4. Truth be told, we lose our phones on our own quite a bit as well, and this has been extremely helpful.... Like yesterday, when one was left in the backyard... Basically, ratings only go up to 5 stars, but this one should go up to 11.Ironic that this app holds its settings hostage, demanding an upgrade to Elite subscription.

5. Even if I don't have someone to text my phone I can just go to the online website and have it ping my phone! I love it! My husband lost his phone down a storm drain once and only found it because of the GPS location and the never ending ring.

6. It doesn't matter if your phone is on silent, it only doesn't work if it is in airplane mode, but it works the second it comes out of airplane mode.

7. Now at least it gives me a small pop-up notification asking if I found the phone and when I click it it stops.The updates from yesterday have rendered the app unusable.

8. Guess which option I'm gonna choose!Unbelievably good customer service! Real people really get back to you when you have a question! I've been using this app for over 5 years.

9. However, under the guise of "Google made changes to how text messages work in new versions of Android" they pulled text message support for all versions of Android.

10. but for some reason when I install and set it up on my boyfriend's phone (has the same one as me) it literally does not work.

11. The problem is when I ring the phone the found screen not longer available and I can't turn it off.

1. Fix Wheres My Droid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wheres My Droid: Restarting the app will resolve most errors.
2. Update the Wheres My Droid App. Here is how:
   1. On Android goto PlayStore » Search for "Wheres My Droid" » Open Wheres My Droid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wheres My Droid » click "UPDATE".
3. Clear Wheres My Droid app cache: Clearing cached data will force your app to retrieve the latest data directly from Wheres My Droid servers.
   1. On Android, goto Settings » Apps » Select "Wheres My Droid" » click Storage » click "Clear Cache".
4. Check Wheres My Droid app permissions. If any of these permissions required to use your device's features are disenabled, Wheres My Droid might not work.
5. Uninstall and reinstall Wheres My Droid. If nothing else has worked, completely uninstall Wheres My Droid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wheres My Droid not working

2. Fix Wheres My Droid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wheres My Droid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wheres My Droid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wheres My Droid may not be able to connect to the Internet when running in the background.