Contact Brinks Home Customer Service

Why should I report an Issue with Brinks Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brinks Home Security ™ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Go beyond the traditional home security alarm and add home security cameras, lights, locks, thermostats, garage-door openers and other devices to your system.

2. The Brinks Home Security app allows you to interact with your home security alarm system whether you're upstairs or uptown. door, or use a video doorbell to see who s there.

3. With compatible equipment and interactive functionality from Alarm. com, the Brinks Home Security app lets you manage your home from virtually anywhere.

4. Real-time email, text, and push notifications for potential emergencies, such as home security alarms, break-ins, and equipment failures.

5. Note: This app requires you to have a compatible smart-home system and interactive Alarm. com service plan.

6. Home security cameras are a popular addition to Brinks Home Security.

7. Just define a circular "geo-fence" in your Brinks Home Security app and let your smartphone do the rest.

8. These range from real-time notifications such as a garage door that s been left open to functions like adjusting your thermostator turning on your lights.

9. Smart thermostats are popular not just for convenience but for energy savings.

10. Notification for specific events, such as when your kids get home from school, or when your housekeeper or petsitter are in the house.

11. It's also a proven deterrent to would-be burglars, since they like it when no one's home. on throughout your smart home when it gets dark and you're running late.

1. I am very disappointed with Brinks Home Security, it's service and all.As an alarm system, it's okay, but home automation is nearly nonexistent.

2. There's more, but my finger appears to be getting tired, just like this app!FIX THIS APP!!!! What is the since in having a app that does not turn on and off you Alarm System.

3. Brinks, you seriously need to improve your product to remain competitive.I got the system as a replacement for the now defunct AT&T security system.

4. The only suggestion i have is the ability to modify the length of time you have to disarm the system once triggered before the alarm goes off.

5. You cannot see was going on in front of your premises because doorbell live doesn't work.

6. You hear the chime of the door bell in the house then you try to connect with the caller via video app but 8/10 times it doesn't launch.

7. If, I needed to really use my app and turn on if something was to happen which probably never will because I live way out in the country, but it would be nice to know that I can push the buttons on my phone and arm it, if I needed to.Clunky with random issues like cameras no longer working or recording randomly.

8. Reaching out to customer service costs too much time, especially when trying to get through automation prompts and 'unusually high call volumes' (if it's unusual, then why every time?).

9. If I forget to arm the house when going out, it doesn't notify me.

10. Notification settings are confusing, it's either too many notifications or you accidentally shut off parts of the system.

11. It doesn't notify you in real time when someone is at the door.

1. Fix Brinks Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brinks Home: Restarting the app will resolve most errors.
2. Update the Brinks Home App. Here is how:
   1. On Android goto PlayStore » Search for "Brinks Home" » Open Brinks Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brinks Home » click "UPDATE".
3. Clear Brinks Home app cache: Clearing cached data will force your app to retrieve the latest data directly from Brinks Home servers.
   1. On Android, goto Settings » Apps » Select "Brinks Home" » click Storage » click "Clear Cache".
4. Check Brinks Home app permissions. If any of these permissions required to use your device's features are disenabled, Brinks Home might not work.
5. Uninstall and reinstall Brinks Home. If nothing else has worked, completely uninstall Brinks Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brinks Home not working

2. Fix Brinks Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brinks Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brinks Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brinks Home may not be able to connect to the Internet when running in the background.