Published by TWR on Nov 5, 2024

Report an issue with TWR360.
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Why should I report an Issue with TWR360?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TWR to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TWR360

1. Free bible-based content produced by many of the world's most trusted Christian authors and speakers--providing 24/7 streaming in 150+ languages.

2. Free music, videos, radio stations, audio podcasts, online bibles; anytime, anywhere, in your heart language.

3. TWR presents its multi-lingual digital media app: TWR360.

4. TWR360 is Faith For Your World!

TWR360 Customer Insights

1. ♡Very spiritually inspiring variety of teachings and views of the Bible that has helped me know the Lord Jesus Christ better and to grow in Him.Indicated that I wanted the broadcast in English and received it in Chinese! Solution = uninstalled it!!!!This App is essential in my daily life.

2. Podcast facility does not allow to fast forward, therefore if I've listened to 15 minutes and I go back later in the day I've no choice but to listen from the start.There is something wrong with the app.

3. When trying to sign up the page kept changing the language from English to what looked like Russian.

4. Some excellent teaching, but can only listen for about 25 minutes on Android mobile after which it turns off and I've to switch on.

5. Thought the app might be fake so I uninstalled.Messages in your mother tongue!! This app is wonderful.

6. It allows you hear the Word of God in your own language.

7. There are so many wonderful resources for you to learn.

Steps to Troubleshoot & Fix TWR360 Issues

1. Fix TWR360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TWR360: Restarting the app will resolve most errors.
  2. Update the TWR360 App. Here is how:
    1. On Android goto PlayStore » Search for "TWR360" » Open TWR360 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TWR360 » click "UPDATE".
  3. Clear TWR360 app cache: Clearing cached data will force your app to retrieve the latest data directly from TWR360 servers.
    1. On Android, goto Settings » Apps » Select "TWR360" » click Storage » click "Clear Cache".
  4. Check TWR360 app permissions. If any of these permissions required to use your device's features are disenabled, TWR360 might not work.
  5. Uninstall and reinstall TWR360. If nothing else has worked, completely uninstall TWR360 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TWR360 not working


2. Fix TWR360 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TWR360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TWR360 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TWR360 may not be able to connect to the Internet when running in the background.

Reported Issues

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