Contact Adobe Digital Editions Customer Service

Why should I report an Issue with Adobe Digital Editions?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. ADE’s support for EPUB3 standard allows you: consistent rendering of audio and video content; dynamic image resizing without loss in clarity; support for multi-column layouts, interactive quizzes, and math formulas.

2. Extend your reading experience by transferring books from your personal computer to your Android devices.

3. One eBook reader for all your Adobe DRM protected books across your Android Devices, iPad, Mac or PC.

4. Experience gorgeous media rich books filled with interactive features, videos, and more.

5. Use it to read EPUB and PDF books, both online and offline.

6. Organize your books into a beautiful custom library.

7. Adobe Digital Editions (ADE) is free-to-download and use, and completely ad-free.

8. Borrow ebooks from many public libraries for use with ADE.

9. Seamless fulfillment of books across devices: With this new feature, when a consumer fulfills a book on one device, the book will be automatically downloaded to all the other devices that belong to this consumer (activated using the same user ID).

1. Tried actually reading a book today, 2/7/21, it is so frustrating, the page turning is very slow and takes forever to load a page, doesn't let you scroll vertically, doesn't work in landscape mode correctly, and each time you turn a page or zoom in, the entire screen will do a white flash; this is very annoying when reading a book.

2. Cons: It is a page by page reader, but only takes pages during a live connection, is very slow to do that, and doesn't let you turn a blank page right away; it also works only in portrait mode with limited zoom.

3. Such as: - Lacks the ability to customize the background color/warmth of the text -You cannot copy and paste or define words - Books are not shared between the desktop and mobile versions of the app, you need to download pdfs/epubs to each device specifically.

4. Then after finishing a page after "zooming in" you have to click on Exit Zoom before being able to scroll through the rest of the document.

5. I should have the ability to read the contents on any type of display and zoom in more.Pros: The app authorized easily and was able to use the file that the online library had me download.

6. Page width is a terrible default - the text is too small to read.

7. Trying to highlight parts of these books is a pain and sometimes while you're in the middle of highlighting something, you can accidentally change the page.

8. Try to zoom on a page and it bounces back to fit page width.

9. Additionally, if I am reading on my laptop or chromebook, I cannot view the contents in this app when I move it onto a connected monitor, which is larger than my tablet and my laptop.

10. Adobe has all the resources in the world to make a page of text ledgible.

11. Please fix the issue that causes it to go back a few pages.The problem is if you try to use file explorer to open files with this app it doesnt know what to do, it has its own library folder you have to shove files into.

1. Fix Adobe Digital Editions Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Adobe Digital Editions: Restarting the app will resolve most errors.
2. Update the Adobe Digital Editions App. Here is how:
   1. On Android goto PlayStore » Search for "Adobe Digital Editions" » Open Adobe Digital Editions » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Digital Editions » click "UPDATE".
3. Clear Adobe Digital Editions app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Digital Editions servers.
   1. On Android, goto Settings » Apps » Select "Adobe Digital Editions" » click Storage » click "Clear Cache".
4. Check Adobe Digital Editions app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Digital Editions might not work.
5. Uninstall and reinstall Adobe Digital Editions. If nothing else has worked, completely uninstall Adobe Digital Editions then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Digital Editions not working

2. Fix Adobe Digital Editions Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Adobe Digital Editions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Adobe Digital Editions not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Adobe Digital Editions may not be able to connect to the Internet when running in the background.