Published by TV guide

Report an issue with TVGuide.co.uk TV Guide UK.
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Why should I report an Issue with TVGuide.co.uk TV Guide UK?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TV guide to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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TVGuide.co.uk TV Guide UK Customer Insights

1. I've tried uninstalling and reinstalling, but it's still not drawing down any TV schedules, and the help page is no longer supported.I have had this app for 2 to 3 years with no problem, now it has suddenly stopped working.

2. It may be worth checking that your router is currently connected to the internet if you're at home.' What a load of cobblers! It's the app itself it's always been unstable and now it's unusable.

3. When you use this app it opens up with a screen and a notification that says 'Our servers are unreachable at present due to a problem somewhere between us and you.

4. No graphics on home screen and no programmes listed on the actual TV programme guide page.

5. For sometime now, there's a message saying "our servers are unreachable at present due to a problem somewhere between you and us.

6. It says was last updated 08 Apr 2020 so it seems to have been abandoned, sadly with no notification or advance warning.

7. Why I gave 3 instead of 1, cause the app was tops and hope they repair it.Absolutely bizarre! Starred shows sometimes show up in the 'Starred' page, sometimes they don't.

8. Channels are listed down the left side and times across top, but no programmes listed - same result on both my Lenovo tablet and Motorola phone.

9. It's been bust for weeks and there is no sign of any interaction or input to fix the issue from the developers.Great little app.

10. It may be worth checking that your router is currently connected to the internet if you are at home".

11. The problem is with TV Guide I am afraid.

Steps to Troubleshoot & Fix TVGuide.co.uk TV Guide UK Issues

1. Fix TVGuide.co.uk TV Guide UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TVGuide.co.uk TV Guide UK: Restarting the app will resolve most errors.
  2. Update the TVGuide.co.uk TV Guide UK App. Here is how:
    1. On Android goto PlayStore » Search for "TVGuide.co.uk TV Guide UK" » Open TVGuide.co.uk TV Guide UK » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TVGuide.co.uk TV Guide UK » click "UPDATE".
  3. Clear TVGuide.co.uk TV Guide UK app cache: Clearing cached data will force your app to retrieve the latest data directly from TVGuide.co.uk TV Guide UK servers.
    1. On Android, goto Settings » Apps » Select "TVGuide.co.uk TV Guide UK" » click Storage » click "Clear Cache".
  4. Check TVGuide.co.uk TV Guide UK app permissions. If any of these permissions required to use your device's features are disenabled, TVGuide.co.uk TV Guide UK might not work.
  5. Uninstall and reinstall TVGuide.co.uk TV Guide UK. If nothing else has worked, completely uninstall TVGuide.co.uk TV Guide UK then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TVGuide.co.uk TV Guide UK not working


2. Fix TVGuide.co.uk TV Guide UK Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TVGuide.co.uk TV Guide UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TVGuide.co.uk TV Guide UK not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TVGuide.co.uk TV Guide UK may not be able to connect to the Internet when running in the background.

Reported Issues