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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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iWantTFC Customer Insights
1. I dont know how long I can keep paying for a subscription that is poor and you dont care to fix it.Update: the full screen mode works now.. but it is still annoying to navigate the episodes list.
2. When new episodes get uploaded, the video keeps freezing but audio continues im the background so will end up to reset app multiple times to watch in full as a workaround.
3. It is hard to navigate episodes from a show in the app, like if you want to watch continuously, it wont let you, and you have to pick the episodes one by one.
4. Also, each series episodes seem to be only playing in 10 minute increments, they show more of what happened in past episodes and opening credits than new content.
5. I wish it could be developed just like how netflix plays their episodes, it automatically jumps to the next episode.
6. some episode on the english subtitle shows are not even loaded yet, it's so annoying to wait for them to get updated.
7. I usually watch on my phone and now it won't display in my phone's whole screen when playing an episode.
8. My mom, a senior citizen is having difficulty navigating the episodes list, the text size are too small now.
9. I'm happy watching all the shows again! ------------------ The recent update is hard to navigate.
10. New episodes don't get uploaded on time ( faster on youtube and its free).
11. I pay $22.99 a month but i sometimes get "not a subscriber" when trying to watch new episode.
Steps to Troubleshoot & Fix iWantTFC Issues
1. Fix iWantTFC Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart iWantTFC: Restarting the app will resolve most errors.
- Update the iWantTFC App. Here is how:
- On Android goto PlayStore » Search for "iWantTFC" » Open iWantTFC » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for iWantTFC » click "UPDATE".
- Clear iWantTFC app cache: Clearing cached data will force your app to retrieve the latest data directly from iWantTFC servers.
- On Android, goto Settings » Apps » Select "iWantTFC" » click Storage » click "Clear Cache".
- Check iWantTFC app permissions. If any of these permissions required to use your device's features are disenabled, iWantTFC might not work.
- Uninstall and reinstall iWantTFC. If nothing else has worked, completely uninstall iWantTFC then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing iWantTFC not working
2. Fix iWantTFC Server issues & Internet Connection
- Check network connection: An unstable Internet will make iWantTFC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to iWantTFC not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, iWantTFC may not be able to connect to the Internet when running in the background.
Reported Issues
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I would like to delete my tfc.tv account
— by MAURICIO LIBADISOS 1 year ago -
I want to cancel my subscription as i no longer use it.
— by jinky coombes 2 years ago -
I want my account and every information linked to it to be deleted completely off the platform.
— by Safia Rami 2 years ago -
I want to cancel subscription
— by Chinyere Okoye 2 years ago -
Cancellation request
— by Chinyere Okoye 2 years ago -
Can’t afford to pay
— by JjP 2 years ago -
Please delete my account immediately.
— by Anna Santos 2 years ago -
hey, i wanted my subscription and delete my account cancel permanently.
— by Marilia Baldez 2 years ago -
Trying to login to other devices android phone and latest episodes for probinsyano is not loaded please help.
— by Rosalie Beasley 2 years ago -
I just realized You have been charging me twice a month for the longest time now. My previous email address, gertiesantos@redacted which I used t when I first subscribe got corrupted and I could no longer access your channel. Thinking that the account has been voided since the email address no longer exists, I re subscribe using my new email which is gertiesantos71@redacted. I was able to access your channel with this but I never realized that the old one never got cancelled or voided. So for over a year you have been charging me twice a month which I just found out after now going through my bank acct statements. I have never encountered a business without a phone #. It is very hard to get in touch with you but I want the 2 existing subscriptions cancelled now and I want a refund for all the double charges on my account. Please respond asap or I will be forced to seek help from other sources. Thank you.
— by Gertrude Santos 2 years ago -
Please cancel my subscription to I Want TFC. We don’t want it anymore. Thank you
— by Gertrude Santos 2 years ago -
Please I want to cancel my subscription starting this July
thank you— by yolanda dayap 2 years ago -
Please cancel my subscription effective today 06/21/2022
— by ALFREDO MANALAC 2 years ago -
Please cancel my TFC subscription immediately.
— by Cracia 2 years ago -
I want my account deleted immediately.
— by Maria Redor 2 years ago -
I want to cancell my tfc subscription.
Acct#AU-001362677— by Hazel Sinogba 2 years ago -
Hi,
Please terminate /cancel my subscription.
Thanks.
Relette— by Relette Guzman 2 years ago -
kindly delete my subscription in qatar also my credit card coz im not using it anymore and im now in the philippines.thank u
— by theta natividad 2 years ago -
Please cancel my tfc iptv subscription AU-001184663
— by Edvardo Elumba 2 years ago -
Pls cancel my subscription ASAP
— by Maria Kidwell 2 years ago -
I would like to cancel my tfc subscription
— by Maria Elisa Zaratan 2 years ago -
I want to cancel my subscription because i dont have time to watch. the cost is useless
— by Rosemarie A Villanueva 3 years ago -
Cancel and Refund Subscription
— by Andrea DeLaSalle 3 years ago -
IM CANCELLING MY SUBSCRIPTION WITH IWANT TFC . I CANCEL MY PREMIUM ACCOUNT SEPT 25,2021
— by roberto santos 3 years ago -
I wanted to cancel my subscription because I never use the application often. I didn't watch drama and movie in Iwant tfc. Please allow me to unsubscribe it.
— by Dave 3 years ago -
I want cacel my subcription effevtive on july 28 2021 thnks.
— by Romeo Morales 3 years ago -
requesting to cancel my subscription before June 29, 2021.
— by jodelyn brazil 3 years ago -
Hello tfc, i just want to cancel my subscription tfc since I am not using it anymore
— by Michelle Maquiling 3 years ago
