Published by ABS-CBN

contact iWant Chat with our AI-based iWant Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with iWant?



characters left:

Why chat with our AI iWant Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of iWant.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Also, after watching teleserye.. when I click back, it always goes to the landing screen instead of the episodes list that I am watching.This is a great app with many free shows, my only complaint is it always lags and I can't play the show I was watching.

2. Great concept, but I really think devs should improve the quality of service, bugs etc.Turns into a black screen in the middle of the video.

3. Super hassle! If there's a downgrade option, I will definitely choose thatWhen in full screen, the video player suddenly turns the screen to black and there isn't a way you can interact with it.

4. My main problem is when I stream a movie or an episode, the screen gets black all of a sudden and that's it! I have to close the app, then reopen it.

5. First, when ads is coming, you will be interrupted and it results to logging and makes your screen black only.

6. You need to close the app then reopen it only for the screen to turn black again after a few minutes.

7. In the middle of watching, the video always stops eventhough I have a strong Internet connection.

8. The full screen function does not work unlike the old iWant TV app and a waste of 720p quality.

9. The ads show then poof! Black screen ulit.

10. It just shows a small 9 inch screen and not full screen!Too many bugs.

11. You can't bookmark a show unless you watch it first so that it will appear (forever) on the 'continue watching' tab.

Steps to Troubleshoot & Fix iWant Issues

1. Fix iWant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iWant: Restarting the app will resolve most errors.
  2. Update the iWant App. Here is how:
    1. On Android goto PlayStore » Search for "iWant" » Open iWant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iWant » click "UPDATE".
  3. Clear iWant app cache: Clearing cached data will force your app to retrieve the latest data directly from iWant servers.
    1. On Android, goto Settings » Apps » Select "iWant" » click Storage » click "Clear Cache".
  4. Check iWant app permissions. If any of these permissions required to use your device's features are disenabled, iWant might not work.
  5. Uninstall and reinstall iWant. If nothing else has worked, completely uninstall iWant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iWant not working


2. Fix iWant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iWant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iWant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iWant may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Pamela Jane Palomata

Pasensya iWant mali ang aking email. Ang tunay ay tamomzie@redacted

— 2 years ago by Pamela Jane Palomata

Pasensya iWant, tamomzie@redacted ang aking totoong email na gusto kong i delete.

— 2 years ago by Joanne delas alas

Please cancel my subscription asap

— 2 years ago by Joanne delas alas

I want to cabcel my subscription

— 2 years ago by Edmon atanacio

I need to canceled my subscription

— 2 years ago by Carol Joy Jagodilla

I want to cancel my subscription

— 2 years ago by Cecilia Magpusao

Please cancel our subscription. We can no longer watch because of busy schedule. Thank you.

— 2 years ago by Aisano

Remove devices iwant tv

— 2 years ago by Janell Joyce Pacatang

I want to delete my iwant account.

— 3 years ago by Marnelli Uzarraga

Please cancel my subcription now

— 3 years ago by endream

I don't want it anymore.

— 3 years ago by Stephanie Potutan

I rented the LICB Christmas promo amounting to 199 I paid via gcash but I was not able to watch it. please check it. It's always loading every time I click the watch now. I was disappointed because it's just a waste of money. It is said when I paid that I rented the movie for 48 hours but I haven's seen it even once.

— 3 years ago by Sheen Corpuz

Please Delete my account immediately. I have been scammed and they are deducting in my bank account so please delete my account. Thank you

— 3 years ago by francess

good evening. Kindly help me cancel my subscription as soon as possible. i want it cancelled before next billing date on 1st of August. thanks

— 3 years ago by Mary Ann Jade Tan

I am not using Iwant tv since years..

— 3 years ago by Kate Marasigan

I accidentally subscribe to this website

— 3 years ago by Rocky Belotindos

Cancel Kona kasi Hindi ko na ginagamit busy na po ako

— 3 years ago by Cindy Lumibao

Request to cancel mu subscription please

— 3 years ago by Ashley Gonzales

Please cancel my subscription, I don’t have enough time watching

— 3 years ago by Edk

To whom it may concern: Good day, I would like to request for a deletion of my Iwant account under the email of ging2xtorculas@redacted for the reason of not having interest anymore in using the app. I would like to delete the account under GDPR method. A penalty of 4% annual turnover will be imposed if failed to comply.

— 3 years ago by Nestor Caparos

i want to cancel my subrscription, no time for watching, thank you.

— 3 years ago by Jelmar Malagar

I would like to cancel my premium subscription with iwanv since I do not use it often but the website is not working, I can't cancel my subscription. Please cancel my premium subscription. Thank you!

— 3 years ago by Raquel David

Please cancel my subscription. I cannot cancel it on the app. I will be billed on may 5 I just tried the 30days trial and I really dont have time to watch

More from the developer