Contact ABS-CBN News Customer Service

Why chat with our AI ABS-CBN News Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of ABS-CBN News.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Cannot finish reading news item without crashing.Ads that pop up several times in the middle of a video feed; with the sudden increase of volume of the advertisements almost breaking my eardrums.

2. Everytime I scroll for news articles in the Main Topics section, it keeps on prompting "Loading... Please wait." everytimee.

3. Thanks ABS-CBN!Can not open the appVery satisfied with abs cbn news.First of all, the app is very slow compared to other apps like cnn.

4. I watched half a video, 2 ads popped up so suddenly while I was intently listening to the news - that killed it for me, uninstalled this app in less than 5 minutes.I can't believe this news live are free.

5. Second the app often crashes like your in the middle of reading a news then it suddenly crashes, its very very annoying!Installed it 8 mins.

6. For everything else, it's a great app if news is your thing.App shuts down for no reason and at random while displaying news item.

7. And the graphics are good!The best app for national news updates! The arrangement of the different segments is well organized.

8. I think it would be nice to have like a Local News section and a World News section.

9. Lovelots, Kapamilya!The app is slow to load.. maybe make some more improvements by decreasing its load time and sometime it just tells you that it is loading the content but its not.

10. Not problem of memory or android version, other app like gma.

11. It doesn't take that long anyway but it's annoying (I'm using Samsung Galaxy S10).

1. Fix ABS-CBN News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ABS-CBN News: Restarting the app will resolve most errors.
2. Update the ABS-CBN News App. Here is how:
   1. On Android goto PlayStore » Search for "ABS-CBN News" » Open ABS-CBN News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ABS-CBN News » click "UPDATE".
3. Clear ABS-CBN News app cache: Clearing cached data will force your app to retrieve the latest data directly from ABS-CBN News servers.
   1. On Android, goto Settings » Apps » Select "ABS-CBN News" » click Storage » click "Clear Cache".
4. Check ABS-CBN News app permissions. If any of these permissions required to use your device's features are disenabled, ABS-CBN News might not work.
5. Uninstall and reinstall ABS-CBN News. If nothing else has worked, completely uninstall ABS-CBN News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ABS-CBN News not working

2. Fix ABS-CBN News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ABS-CBN News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ABS-CBN News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ABS-CBN News may not be able to connect to the Internet when running in the background.