Published by AARP on Jul 4, 2024

Report an issue with AARP Now.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with AARP Now?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AARP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AARP Now

1. As a member, you can access your digital card anytime from the My Account tab and join AARP or renew your membership with a tap.

2. Get instant access to your digital membership card, add your card to your Apple Wallet, join AARP, or renew your membership in seconds.

3. Also, join AARP Rewards and sync to the Health app or your favorite fitness tracker and start earning points today.

4. Access your digital membership card from day one by downloading AARP Now.

5. The app also gives you access to relevant news stories, local and online events, and nearby member benefits including limited time member offers.

6. Non-members are welcome to download the app, join AARP Rewards, and learn more about how AARP is protecting and improving the lives of people 50-plus.

7. Catch up on the latest news in just a few minutes; the AARP Now App features daily stories written with you and your mobile lifestyle in mind.

8. Earn Rewards points for downloading the app and visiting the app each day, plus synchronize your favorite fitness tracker or the Health app to get even more points for steps, swimming, and cycling. No problem!

9. Access AARP Games, wherever you are!

10. Make the most of your membership by downloading AARP Now today!

11. Get more from AARP Now with the AARP Rewards program!

AARP Now Customer Insights

1. Then, on my second try, when I looked up my bank info for billing, the AARP app lost the application process! Lastly, there's no chat or feedback option in the app! We're not all dinosaurs.App freezes at start up screen.

2. But it's all INUNDATION, far too much to at all be considered helpful.The screen when you choose a trip, room, or flight; locks out and keeps closing out, Finally, does not give the option to return to fix or change or add anything or even save.

3. Annoying and uninstalled because my local phone storage is full enough and this app doesn't make the cut.CONSTANT problems with actually earning points.

4. This problem has dated back for many months.I'm an AARP member, pay dues and make donations and still have to watch ads to get to some places, like doing puzzles, etc., to earn points.

5. And for the few options to use a extremely high number of points for a $5 reward, the merchants are few and not popular.All of a sudden I am getting way too many notifications/alerts from the App.

6. So annoying that this is a reoccurring thing cause I know, from looking at my balance, I'm not getting most those points.

7. Constantly getting the error message "Sorry, no points this time.

8. Baffles me that there are apps and web sites that still don't allow email addresses with special characters, a hyphen in my case.

9. I am going to set up blocking of all notifications and most likely will not be renewing my membership when it expires.

10. Basically notifications are all or nothing -- can't get just offer notifications without getting all the other notifications.

11. Also, when I hit the registration button, I can see the "check for a valid email address" message, then the app locks up.

Steps to Troubleshoot & Fix AARP Now Issues

1. Fix AARP Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AARP Now: Restarting the app will resolve most errors.
  2. Update the AARP Now App. Here is how:
    1. On Android goto PlayStore » Search for "AARP Now" » Open AARP Now » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AARP Now » click "UPDATE".
  3. Clear AARP Now app cache: Clearing cached data will force your app to retrieve the latest data directly from AARP Now servers.
    1. On Android, goto Settings » Apps » Select "AARP Now" » click Storage » click "Clear Cache".
  4. Check AARP Now app permissions. If any of these permissions required to use your device's features are disenabled, AARP Now might not work.
  5. Uninstall and reinstall AARP Now. If nothing else has worked, completely uninstall AARP Now then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AARP Now not working


2. Fix AARP Now Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AARP Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AARP Now not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AARP Now may not be able to connect to the Internet when running in the background.

Reported Issues