Published by Quran Reading on Sep 7, 2024

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Why should I report an Issue with Al Quran MP3 - Quran Reading®?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quran Reading to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Al Quran MP3 Customer Insights

1. Also the ads is too muchThe audio file is not working pls do check it.I have updated it yesterday and the first thing which I read the audio was downloaded and then when I tried to download the next audio is not working,other things were fine,jazakallah for the app many are getting so many rewards because of the app and hope the founder of the app to get same rewards from Allah,AameenI just download it and I love it already,it has so many teachings not only quran recitation....they only need to improve in the aspect of recitation stopping when you minimize,I think we should be able to do other things while listening.It's wonderful reading and listening to the Qur'an using this App.

2. It would have been be more interesting if once the audio of a particular surah is downloaded there wouldn't be need to redownload again.I love this app because the recitation is in arabic and the translation is in english which is easy for a Balik Islam to understand like me.

3. Jazakumullahi bi khair wa ahsana.Its an amazing app but i have an issue with the ads popping up in the middle of reciting surah.... And now i found some letters and words go missing sometime...Shukran & Jazakallah Bil Khair for this wonderful app! I just downloaded it and enjoying every bit of it.

4. Thank you to the one who made this it is very helpful.Alhamdulillah, this app has helped me improve on my recitation and especially memorization.

5. However, please enable copy and paste of entire Ayat in Arabic texts including it's Transliteration and translation .

6. Also the audio is not having path for saving which will make the app to consume space.

7. Working along with the recite and read is like having a personal tutor.

8. Where are we expected to read notifications, 🙏🏽 I have 11 notifications showing on the app.

9. It's slow and very easy to learn each Surah of the Quran.

10. Up till now, I've not been able to view a complete notification.

11. How do I access them?The button (play/pause & back/forward) should be at the bottom.

Steps to Troubleshoot & Fix Al Quran MP3 Issues

1. Fix Al Quran MP3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Al Quran MP3: Restarting the app will resolve most errors.
  2. Update the Al Quran MP3 App. Here is how:
    1. On Android goto PlayStore » Search for "Al Quran MP3" » Open Al Quran MP3 - Quran Reading® » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Al Quran MP3 » click "UPDATE".
  3. Clear Al Quran MP3 - Quran Reading® app cache: Clearing cached data will force your app to retrieve the latest data directly from Al Quran MP3 servers.
    1. On Android, goto Settings » Apps » Select "Al Quran MP3 - Quran Reading®" » click Storage » click "Clear Cache".
  4. Check Al Quran MP3 app permissions. If any of these permissions required to use your device's features are disenabled, Al Quran MP3 might not work.
  5. Uninstall and reinstall Al Quran MP3. If nothing else has worked, completely uninstall Al Quran MP3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Al Quran MP3 not working


2. Fix Al Quran MP3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Al Quran MP3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Al Quran MP3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Al Quran MP3 may not be able to connect to the Internet when running in the background.

Reported Issues