Published by planet H2O

Report an issue with Happy Birthday Candle.
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Why should I report an Issue with Happy Birthday Candle?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of planet H2O to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Happy Birthday Candle Customer Insights

1. It's very ease to use and totaly ad-free! Just tab 1 for one candle and 2 for two candles, then tab to adjust to the number you want.Having to visit a 3 year old on her dirthday in hospital only to be today we couldn't have candles in case the fire alarms went of.

2. Would be quicker to drive to the store and pick up REAL candles.It's good and the candle is pretty too.. but i hope there's also another candle shape not only the number one.

3. Great app thank you.Got the stupid thing to work, but everyone had to be completely silent, really fun at a party, which wouldn't have been so bad if there were a way to re-light the candles after they were extinguished.

4. Can't get it to show the right number of candles until you've screwed around with it for far too long, can't get the candles to stay lit long enough to use.

5. It kept going out while singing.It's not too bad it actually shows a set of candles and fulfilled my requirement.

6. Mic was a little sensitive when we laughed it blew out the candles.

7. I would make the candles flutter though.Trash... never worked.

8. Also, once we chose the 1 or 2 we cannot back to its previous page.. we have to close the app and re-open it in order to make a new oneNo ads, very simple, works good.

9. I hope there's a normal candle shape too.

10. Pretty sure the one star reviews are either having compatibility issues or are bots.This app is underrated.

11. 2 stars only because it helped in a pinch.Worked as required, easy to use.

Steps to Troubleshoot & Fix Happy Birthday Candle Issues

1. Fix Happy Birthday Candle Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Happy Birthday Candle: Restarting the app will resolve most errors.
  2. Update the Happy Birthday Candle App. Here is how:
    1. On Android goto PlayStore » Search for "Happy Birthday Candle" » Open Happy Birthday Candle » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Happy Birthday Candle » click "UPDATE".
  3. Clear Happy Birthday Candle app cache: Clearing cached data will force your app to retrieve the latest data directly from Happy Birthday Candle servers.
    1. On Android, goto Settings » Apps » Select "Happy Birthday Candle" » click Storage » click "Clear Cache".
  4. Check Happy Birthday Candle app permissions. If any of these permissions required to use your device's features are disenabled, Happy Birthday Candle might not work.
  5. Uninstall and reinstall Happy Birthday Candle. If nothing else has worked, completely uninstall Happy Birthday Candle then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Happy Birthday Candle not working


2. Fix Happy Birthday Candle Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Happy Birthday Candle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Happy Birthday Candle not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Happy Birthday Candle may not be able to connect to the Internet when running in the background.

Reported Issues