Contact Obenkyo Customer Service

Why should I report an Issue with Obenkyo?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Atomusk to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Learn Japanese hiragana, katakana and kanji, and test yourself by drawing, or multiple choice. - 2300+ japanese kanji's (level 1-5 JLPT or Jouyou 1-7) with stroke animation (source KanjiVG), translation, readings (Source KanjiDict) with flash card and drawing game. - Experimental gramatical particle test (around 100 sentences from project Tatoeba) central to japanese language. - new locales (German, Spanish, Russian, Portugues, Thai, Polish, Chinese, Swedish and French), if you can help me adding new locales please contact me. Analytic (Flurry. com) and Ads can be disabled in the settings. -- If at install you have an error "unknown 18", try to remove your MicroSD car and install again.

1. Not only does it let you test by writing (its forgiving enough that wonky finger phone writing is recognized) but it'll even let you know if your stroke order or direction is wrong! The ads, at least in my experience, are unobtrusive banner ads, no loud, in-your-face pop-ups that I've had to tap or swipe away in the middle of studying, which is a welcome change of pace from many other free JP learning apps I've tried!Great app -- love the handwriting practice.

2. If i were to suggest one small detail to improve the app, I'd love to have an option to hear vocabulary read aloud, both in vocab practice and also in the list of words that contain the kanji you're looking at.

3. Also having an option to hear readings read out while practicing kanji could be coolReally great app with one really annoying issue - when I'm on a vocabulary list and turn off my screen, it returns to the top of the list when I wake my phone back up.

4. Every other app on the planet seems to be able to remember scroll positions so why can't this one?Great app, but I wish there was a way to manually edit the weight (color) of any Kanji I want in order to more easily create the exercises I need.

5. 🤗I've been learning Japanese on my own and this app has been extremely helpful at giving just enough information at a time to not be overwhelming; especially in regards to kanji, vocabulary, and grammar.

6. The only thing I'd like to see added would be to have the pitch accent number/type accompanying the words/vocab so we can learn the correct intonation when learning new vocab.A really useful tool for learning Japanese.

7. A suggestion: it'd be useful to have the same kind of study and practice for other counter word types, like days of the month and such.This app is the best I've found for supplemental kanji practice.

8. I could import a new list for each chapter, but I'd have to modify an export myself and know all the things in each chapter.This app is absolutely great for studying kanji.

9. Thank you.Great app for studying/revising/testing your kanji, kana and vocab.

10. One feature that I'd love is a speed reading practice -- perhaps have it flash words 1 kana at a time at a set pace, and then have you type it.

11. Just the basic things it offers are invaluable: With its help I was able to learn hiragana, katakana and basic numbers in just over a couple of weeks.

1. Fix Obenkyo Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Obenkyo: Restarting the app will resolve most errors.
2. Update the Obenkyo App. Here is how:
   1. On Android goto PlayStore » Search for "Obenkyo" » Open Obenkyo » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Obenkyo » click "UPDATE".
3. Clear Obenkyo app cache: Clearing cached data will force your app to retrieve the latest data directly from Obenkyo servers.
   1. On Android, goto Settings » Apps » Select "Obenkyo" » click Storage » click "Clear Cache".
4. Check Obenkyo app permissions. If any of these permissions required to use your device's features are disenabled, Obenkyo might not work.
5. Uninstall and reinstall Obenkyo. If nothing else has worked, completely uninstall Obenkyo then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Obenkyo not working

2. Fix Obenkyo Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Obenkyo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Obenkyo not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Obenkyo may not be able to connect to the Internet when running in the background.