Contact NVMS7000 Customer Service

Why should I report an Issue with NVMS7000?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LiZhongXiang Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. As of late, I'm believing since this last update, my DVR only holds 14 days of recordings, the app doesn't open and the rare times that it do, it says "cameras receiving data" then it just shows an "X" in each camera view.

2. Tried to call them multiple times, left multiple messages, I never received a return phone call from either customer service or Tech support.

3. Please fix this android app issue asap!... a truly intuitive APP that is so handy for monitoring security cameras at multiple locations and giving an owner peace of mind.

4. It's not pilot error if it's working, than next time it's on at the same location with the same wifi reception and a beautiful new phone or pc, it will still give you issues starting.

5. So did upgrade now I get no alerts and none of my Event Management setting dont work now? Not a new happy customer.. Not to mention my brand new NVR box HDMI port doesnt work correctly.

6. Find a company with better app supportApp was working normally for over a year then just in the past couple weeks of April 2019 it just stopped connecting to remote cameras.

7. The NV99 box is actually a Hikvision clone so this app should also work with those.Great app until the update on October 21, 2019.

8. The "trick" is to capture a few setup notes and screen captures.This was a great app, I could see my live cameras at anytime.

9. ...have had no issues for over 4 years -- even when accessing from multiple locations overseas or multiple domestic locations.

10. It says Network Exception error and issues with logging into PT cloud.

11. I was pleased to find this app as none of the LaView apps will actually work with my box.

1. Fix NVMS7000 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NVMS7000: Restarting the app will resolve most errors.
2. Update the NVMS7000 App. Here is how:
   1. On Android goto PlayStore » Search for "NVMS7000" » Open NVMS7000 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NVMS7000 » click "UPDATE".
3. Clear NVMS7000 app cache: Clearing cached data will force your app to retrieve the latest data directly from NVMS7000 servers.
   1. On Android, goto Settings » Apps » Select "NVMS7000" » click Storage » click "Clear Cache".
4. Check NVMS7000 app permissions. If any of these permissions required to use your device's features are disenabled, NVMS7000 might not work.
5. Uninstall and reinstall NVMS7000. If nothing else has worked, completely uninstall NVMS7000 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NVMS7000 not working

2. Fix NVMS7000 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NVMS7000 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NVMS7000 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NVMS7000 may not be able to connect to the Internet when running in the background.