Published by Kaplan Test Prep

Report an issue with Kaplan Bar Review.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Kaplan Bar Review?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kaplan Test Prep to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Kaplan Bar Review image 1 contact Kaplan Bar Review image 2

About Kaplan Bar Review

1. Watch or listen to video lectures from assignments, either by streaming or downloading to view offline. fleX will help you comprehend and memorize both the Multi-state and State law as it's tested on the bar exam.

2. Our Personalized Study Plan, Lectures-On-Demand, Ask-An-Attorney Hotline, Unlimited Essay Grading, renowned QBank, and traditional outlines & printed materials are just some of the resources that will help you master the material that you need to pass the Bar.

3. Additional Qbanks: If your course includes a second Qbank, you may submit and review quizzes in those subjects included in your bank.

4. The Kaplan Bar Review is the ultimate preparation solution for both the multi-state and individual state components of the Bar Exam.

5. Once downloaded, you can submit a custom quiz and view results offline and sync it to your account.

6. We offer innovative Bar review that empowers you to personalize your study strategy and tactics.

7. Once downloaded you can use the over 800 MBE Flashcards to create custom decks and sync to the website.

8. Review quizzes and look at your mastery by subject.

9. Apply the law exactly the way it's tested on the bar with exam-like MBE practice questions and explanations.

10. See a complete history of your performance in the quizzes taken so far.

11. Keep up to date on your daily assignments with the app.

Kaplan Bar Review Customer Insights

1. Video player is super glitchy (video/audio starts over if you lock your screen), flash card sets don't remember your progress, swipe sensitivity on quizes is so high that I can't navigate (constantly accidentally swiping left or right when trying to scroll down; then swiping doesn't work when I actually try to swipe left or right).

2. Still some issues, but definitely a step up from what it was.Can't cast videos (or sometimes even download videos?), the app is buggy, not easy to navigate, and can't be used to do quizzes and follow lectures at the same time.

3. Lectures sometimes restart if the screen is rotated, shut off, turned on, etc., and the app doesn't keep your place in the videos consistently.

4. Pauses every time you accidentally change from landscape to portrait mode, even for just audio, and makes an awful notification sound every time this happens.

5. Some quizzes make you click submit response before moving to the next question, but some clicking "submit Response" immediately ends the quiz and doesn't let you attempt it again.

6. I do not have a lot of uninterrupted time to listen to lecture so very important that I be able to pause then later pick up where I left off.

7. Can't get lectures to play on my phone at high speed (media not available errors over and over).

8. Kaplan was responsive when I reported issues after some prodding, and I've edited my original review for that reason.

9. Please add captions to the videos in the app!!!I get a server error and cannot login.

10. Extremely annoying.The video lectures do not have closed captions.

11. Kaplan should invest in developing a more reliable, easy to use app.Such a buggy app.

Steps to Troubleshoot & Fix Kaplan Bar Review Issues

1. Fix Kaplan Bar Review Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kaplan Bar Review: Restarting the app will resolve most errors.
  2. Update the Kaplan Bar Review App. Here is how:
    1. On Android goto PlayStore » Search for "Kaplan Bar Review" » Open Kaplan Bar Review » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kaplan Bar Review » click "UPDATE".
  3. Clear Kaplan Bar Review app cache: Clearing cached data will force your app to retrieve the latest data directly from Kaplan Bar Review servers.
    1. On Android, goto Settings » Apps » Select "Kaplan Bar Review" » click Storage » click "Clear Cache".
  4. Check Kaplan Bar Review app permissions. If any of these permissions required to use your device's features are disenabled, Kaplan Bar Review might not work.
  5. Uninstall and reinstall Kaplan Bar Review. If nothing else has worked, completely uninstall Kaplan Bar Review then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kaplan Bar Review not working


2. Fix Kaplan Bar Review Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kaplan Bar Review be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kaplan Bar Review not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kaplan Bar Review may not be able to connect to the Internet when running in the background.

Reported Issues