Published by The Church Online on Sep 23, 2024

Report an issue with New Psalmist.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with New Psalmist?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Church Online to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About New Psalmist

1. The New Psalmist Baptist Church app will give you access to ministry information and events as well as special video content viewable 24/7/365... right from your phone or tablet.

2. Don't wait another moment to get the nourishment you need for your day!

3. New Psalmist also invites you to join us LIVE from the app for our worship services every Sunday and at other scheduled times.

New Psalmist Customer Insights

1. App is not opening for communication.

Steps to Troubleshoot & Fix New Psalmist Issues

1. Fix New Psalmist Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart New Psalmist: Restarting the app will resolve most errors.
  2. Update the New Psalmist App. Here is how:
    1. On Android goto PlayStore » Search for "New Psalmist" » Open New Psalmist » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New Psalmist » click "UPDATE".
  3. Clear New Psalmist app cache: Clearing cached data will force your app to retrieve the latest data directly from New Psalmist servers.
    1. On Android, goto Settings » Apps » Select "New Psalmist" » click Storage » click "Clear Cache".
  4. Check New Psalmist app permissions. If any of these permissions required to use your device's features are disenabled, New Psalmist might not work.
  5. Uninstall and reinstall New Psalmist. If nothing else has worked, completely uninstall New Psalmist then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing New Psalmist not working


2. Fix New Psalmist Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make New Psalmist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to New Psalmist not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, New Psalmist may not be able to connect to the Internet when running in the background.

Reported Issues