Published by Twitter, Inc.

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About Vine

1. Dear Vine Community - thank you for all the inspiration, laughs, and loops.

2. We have now placed Vine in an archived state.

Vine Customer Insights

1. The blurb gives the impression that, although folks can no longer upload/download etc, we can still watch the old videos... But no, as others have stated, all you get is a load of information explaining that all the videos have been archived - and you don't even need to download the app to get that info - the exact same page can be found on the Vine website.

2. Thank you Vine for making alot of people's childhood, including mine.I opened the app thinking that I would be able to see the old videos that was there before vine quit.

3. Not even on the website, so apparently, this app is useless now, And it tells you a truck ton of information.The people want vine back, it's platform was incredible, cute, funny and actually not as cringey as things today.

4. Vine was one of the funniest and greatest apps out there, people actually using creativity and real humor to make videos.

5. Hopefully this app can rise back up and become great again.I remember watching alot of funny vine shorts on youtube in the past whenever I feel down, or bored, but I never actually used the app.

6. Actually, probably don't bring vine completely back, because it'd probably be completely destroyed by tiktokers but just let us watch the old videos.

7. So, this app is a very strong contender for the 'Most Useless App Of All Time' award! 😁I miss the Vine app.

8. Sadly that doesn't happen, but the memories of vine is in our heart as it will always be better than tiktok.

9. I wish I would be able to figure out how vine worked but it won't happen.

10. I only turned old enough to have social media this year, but I remember Vine dearly.

11. I sadly wasn't part of the vine generation but I really wish I was.

Steps to Troubleshoot & Fix Vine Issues

1. Fix Vine Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Vine: Restarting the app will resolve most errors.
  2. Update the Vine App. Here is how:
    1. On Android goto PlayStore » Search for "Vine" » Open Vine » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vine » click "UPDATE".
  3. Clear Vine app cache: Clearing cached data will force your app to retrieve the latest data directly from Vine servers.
    1. On Android, goto Settings » Apps » Select "Vine" » click Storage » click "Clear Cache".
  4. Check Vine app permissions. If any of these permissions required to use your device's features are disenabled, Vine might not work.
  5. Uninstall and reinstall Vine. If nothing else has worked, completely uninstall Vine then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vine not working

2. Fix Vine Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Vine be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vine not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vine may not be able to connect to the Internet when running in the background.

Reported Issues

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