Contact Gardenia Customer Service

Why should I report an Issue with Gardenia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Alga to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Browse a 2000+ species database and get precious gardening tips such as sun exposure, watering, fertilization, soiling, and much more useful information about the plants you are growing!

2. For the plants you grow in your garden, apartment or balcony, including your vegetable crops, Gardenia will be your best friend in gardening!

3. When you need it, Gardenia is ready to provide you with gardening-oriented weather information based on your location, including temperature, humidity and rain!

4. Gardenia will remind you when it’s gardening time thanks to its configurable notification system!

5. Save your plants in a unique and stylish list and schedule your gardening tasks easily!

6. NOTE about upcoming features: we are working hard to let Gardenia have superpowers!

7. Use the in-app button to request species!

8. Every week new species are added!

9. Missing a plant in the database?

10. AND IT'S 100% FREE WITH NO ADS!

11. We'll release new features as fast as we can!

1. My plant isn't in the database, which is fine, but notifications don't appear even after I've set them up.It's simple and okay....but it would be better if those reminders have their name listed as it's a bit confusing with just the icons.DELETED IMMEDIATELY!!!! There are no photos of the plants and for the vast database, it still didn't have my plant.

2. Most information on plants is missing, around five of the plants in my house don't exist in the database all together and the suggested information is too vague to help scheduling tasks accurately.

3. Missing 23 of my plants/flowers and the onñy way can add these are as Generic Plant and then with NO COMMENTS only the name Generic Plant.

4. It should also given you the option to EDIT the already listed plant/flower since the info given here, for example watering info IS NOT the same all over the world (depends on conditions)Really beautiful app, but not yet completed.

5. For nearly every plant, only data present was the name.

6. You can also only have one plant of the same species, which is not terrible but would be nice if it were possible.For me totally uselesa.

7. Sadly, although my plant was present in the data base.

8. You can add absolutly NO info about the plant.

9. When adding a new plant, I ont seem to be able to modify anything about it.

10. But the setting of reminders, the reason why I downloaded the app, does not work.

11. I would even pay for it if the problems were sorted.The App is cute and some plants already exist.

1. Fix Gardenia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gardenia: Restarting the app will resolve most errors.
2. Update the Gardenia App. Here is how:
   1. On Android goto PlayStore » Search for "Gardenia" » Open Gardenia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gardenia » click "UPDATE".
3. Clear Gardenia app cache: Clearing cached data will force your app to retrieve the latest data directly from Gardenia servers.
   1. On Android, goto Settings » Apps » Select "Gardenia" » click Storage » click "Clear Cache".
4. Check Gardenia app permissions. If any of these permissions required to use your device's features are disenabled, Gardenia might not work.
5. Uninstall and reinstall Gardenia. If nothing else has worked, completely uninstall Gardenia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gardenia not working

2. Fix Gardenia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gardenia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gardenia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gardenia may not be able to connect to the Internet when running in the background.