Published by D7 AG

Report an issue with AstroUniversa.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AstroUniversa - The Horoscope ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of D7 AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AstroUniversa - The Horoscope  image 1 contact AstroUniversa - The Horoscope  image 2

AstroUniversa Customer Insights

1. However, you have done perfectly, don't worry! The charts and numbers are beautiful to look at, which motivates us & we can never get bored! One more time, thank you all the credits🥰🥰🥰[object Object] 🤷 ♂️ Edit 1SEP2021: Yes, this is a problem opening the app.

2. The only indication it gave was a non-descript pop-up diagnostic box that said "object Object." That was *IT*.Seems like it might be an ok app, but you have to pay for pretty much everything so never really had an opportunity to know if it's even worth it to pay for more.

3. But now a white screen of death is all I'm getting.After paying for this app it just flashes to a white screen then exits me out.

4. I opened the app, the screen defaults out with an undefined darkening and blocks interactivity.

5. Thank you for your creation! Colors, background, decorations, appearances... they are all perfect.

6. According to me, this app is easy to user, but some closed-mind people will find it hard 😂.

7. But with me an error sign pops up that says [object Object].

8. A little excessive on what all needs to be purchased.Same as the other reviews.

9. 🥺 Please fix it.Despite being graphics-heavy, it used to be good.

10. I was really excited but it wouldn't load.

11. Sincerely disappointed and actually slightly sad.

Steps to Troubleshoot & Fix AstroUniversa Issues

1. Fix AstroUniversa Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AstroUniversa: Restarting the app will resolve most errors.
  2. Update the AstroUniversa App. Here is how:
    1. On Android goto PlayStore » Search for "AstroUniversa" » Open AstroUniversa - The Horoscope » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AstroUniversa » click "UPDATE".
  3. Clear AstroUniversa - The Horoscope app cache: Clearing cached data will force your app to retrieve the latest data directly from AstroUniversa servers.
    1. On Android, goto Settings » Apps » Select "AstroUniversa - The Horoscope " » click Storage » click "Clear Cache".
  4. Check AstroUniversa app permissions. If any of these permissions required to use your device's features are disenabled, AstroUniversa might not work.
  5. Uninstall and reinstall AstroUniversa. If nothing else has worked, completely uninstall AstroUniversa then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AstroUniversa not working


2. Fix AstroUniversa Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AstroUniversa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AstroUniversa not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AstroUniversa may not be able to connect to the Internet when running in the background.

Reported Issues