Published by Empresa Brasileira de Correios e Telegrafos on Nov 5, 2024

Report an issue with Correios Celular.
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Why should I report an Issue with Correios Celular?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Empresa Brasileira de Correios e Telegrafos to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Correios Celular image 1 contact Correios Celular image 2

About Correios Celular

1. Além disso, o Correios Celular permite que você consulte todas as compras feitas dentro do app, garantindo total controle sobre seus gastos.

2. Transforme a forma como você gerencia sua linha de celular, trazendo praticidade e eficiência para o seu dia a dia.

3. Realize recargas de forma rápida e segura, faça a portabilidade do seu número com facilidade e acompanhe em tempo real o consumo de internet, SMS e ligações.

4. Você também pode acompanhar a validade do seu plano, evitando surpresas e assegurando que seu serviço esteja sempre ativo.

5. Com uma interface intuitiva e moderna, o app oferece uma solução completa para todas as suas necessidades de telefonia móvel.

6. Conheça o novo Super App do Correios Celular!

7. Simplifique sua vida com o super app que coloca tudo o que você precisa na palma da sua mão!

Correios Celular Customer Insights

1. No reception no Internet and surely bound to drive you crazy searching customer servicesI like it very good, muito bomSms never works.Trava toda hora e não consigo renovar o meu plano pelo app.a correios celular é uma boa operadora, pode usar sem medo.

2. I'm just advising everyone and uninstallingCan't login in the app because the verification sms never arrives.Does not work, as the SMS never arrives.Dont waste your time.

3. o ideal é nunca precisar pois ele vai te deixar na mão.Aplicativo péssimo, sempre lento e bugado.

4. I installed the app 3 days ago and still waiting for the code to enter in the app.

5. Not worth even waisting time to download this app.

6. mas esse app dela é um PESADELO.

7. Everything about this chio is false.

Steps to Troubleshoot & Fix Correios Celular Issues

1. Fix Correios Celular Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Correios Celular: Restarting the app will resolve most errors.
  2. Update the Correios Celular App. Here is how:
    1. On Android goto PlayStore » Search for "Correios Celular" » Open Correios Celular » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Correios Celular » click "UPDATE".
  3. Clear Correios Celular app cache: Clearing cached data will force your app to retrieve the latest data directly from Correios Celular servers.
    1. On Android, goto Settings » Apps » Select "Correios Celular" » click Storage » click "Clear Cache".
  4. Check Correios Celular app permissions. If any of these permissions required to use your device's features are disenabled, Correios Celular might not work.
  5. Uninstall and reinstall Correios Celular. If nothing else has worked, completely uninstall Correios Celular then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Correios Celular not working


2. Fix Correios Celular Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Correios Celular be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Correios Celular not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Correios Celular may not be able to connect to the Internet when running in the background.

Reported Issues