Contact Sehati Customer Service

Why should I report an Issue with Sehati?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Information & eGovernment Authority to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This application is provided by Information & eGovernment Authority in corporation with the Ministry of Health and the National Health Regulatory Authority and king Hamad University Hospital. - Find a Doctor: Display all authorized physicians in the Kingdom of Bahrain with their specialties and the working place. - Medicines: Information about the authorized medicines in Bahrain pharmacies, with related details (price and supplier name). - Ask a Doctor: Ask a medical question and get the reply from the concerned physician. - Appointments: Book an appointment at your Health Center or for medical prescriptions delivery from Salmaniya Medical Complex.

2. And view the appointments of Salmaniya Medical Complex and King Hamad University Hospital . - Pharmacies and Shops: Information about the authorized pharmacies and health product retailers in Bahrain. - Health Care Facilities: Information about the Health care facilities in Bahrain (hospitals, clinics, health centers). - Medical Results: Check the readiness status of your Medical results (Lab and X-ray) in Salmaniya Medical Complex and King Hamad University Hospital. - Birth Certificate Services: Request for birth certificate for the new births and request a replacement of the existing birth certificate. - Athlete Fitness Certificate: View and download athletes' fitness certificate. - Blood Donation Services: Register in the blood donation bank, request for blood donation, and view the medical instructions.

1. I tried reinstalling the app but after some time it starts forgetting the user data.Does this app provide blood test results as pdf that can be downloaded for printing as well as x-rays made? Does the blood test results come automatically or I have to request for a hard copy? If not, would you arrange to have them in the future along with x-rays made as an option to view/ download and print?I have been using Sehati app for long time for checking my and my wife and son's appointments.

2. Also give option in app for suggestions and complaints .The app is good, but if only it could showed the other appointments we have like the psychiatric hospital appointment, and if we could put in a request for medicine delivery it would be great.Very good but lacks an important thing which showing the medical tests of the patient Addition: yes we can see the readiness but not the results.

3. I tried several times to add account, but after writing personal number, block number, ID expiry date, the "Sign In" button does not work.

4. Very useful and convenient, especially for appointments.The app is getting better than before , the only concern that everytime after any updates it required to login from beginning and to add all of my data again.

5. For example, I can't see my next appointment at King Hamad University Hospital even after logging in using my ekey.

6. And once I click on appointments details button, all user data disappears.

7. Appointment availability and why not show appointment time till hospital open.

8. It would be great if we could, in the future, see the bloodwork results without having to visit the doctor.

9. excellent job keep it up with many thanks my best regards and good wishes Adel FaqihiSimple and intuitive.

10. So I cannot add myself or my wife and son.it's an excellent application, it's going to be much better if we can a calendar for our medicine.

11. other important note we should get a message for our appointment as a reminder.

1. Fix Sehati Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sehati: Restarting the app will resolve most errors.
2. Update the Sehati App. Here is how:
   1. On Android goto PlayStore » Search for "Sehati" » Open Sehati » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sehati » click "UPDATE".
3. Clear Sehati app cache: Clearing cached data will force your app to retrieve the latest data directly from Sehati servers.
   1. On Android, goto Settings » Apps » Select "Sehati" » click Storage » click "Clear Cache".
4. Check Sehati app permissions. If any of these permissions required to use your device's features are disenabled, Sehati might not work.
5. Uninstall and reinstall Sehati. If nothing else has worked, completely uninstall Sehati then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sehati not working

2. Fix Sehati Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sehati be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sehati not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sehati may not be able to connect to the Internet when running in the background.