Published by BIPA Parfümerien GmbH

Report an issue with BIPA.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BIPA?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BIPA Parfümerien GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BIPA Customer Insights

1. shopping is hidden whatever, search field disappear on some pages and stuff in shopping busked disappear too! when stopped half-way paying and want to add more product ....Bipa I love you..Plz accept my proposalJö Pukte im App nicht direkt einlösbar... Ich habe gehofft das der neues Update bringt dieses Funtiomalität aber leider noch nicht.immer Probleme! Immer langsam! Immer Fehlers!Ich kann nicht meine Sachen einkaufen die ich gerne hätte und wenn ich sie suche kommt nichts.Kann nicht einloggen oder registrieren.

2. Where other chains (such as BILLA) will demand a minimum order value and will only provide you with predefined windows to pick up the order, BIPA takes any order size, and notified you per mail - usually within the hour- that your order is ready, allowing 7 days for pickup.The worst app for shopping ever.

3. Boycotting ReWe stores now.BestWarum zwingt mich REWE diese APP zu verwenden um meine Kundenkarte an der Kasse herzuzeigen? Soll ich etwa für jede KK eine dedizierte APP installieren.

4. Welche Sicherheitsbedenken werden dadurch beseitigt? Jeder mit Zugang zu meiner KK kann auch einen Account in meinem Namen anlegen.

5. Rabatte werden mir nicht gestohlen, Gutscheine am Kassenbon habe ich sowieso physisch mit und bzgl.

6. Leider.I was using StoCard and it is great, however, you force me to waste my phone space by installing 30 mb of useless, inferior apps.

7. des Geburtstagsrabatts oder Treuepunkten kann ich auch einen Ausweis herzeigen.

8. I especially liked the click & collect option of ordering and paying online, but then picking up the goods in person.

9. By default phone 'going back' its closing app, yoh can use only bottom button, what's annoying.

10. Although it might be a tad clunky at the corners, it does what it says on the tin.

11. Allg.

Steps to Troubleshoot & Fix BIPA Issues

1. Fix BIPA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BIPA: Restarting the app will resolve most errors.
  2. Update the BIPA App. Here is how:
    1. On Android goto PlayStore » Search for "BIPA" » Open BIPA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BIPA » click "UPDATE".
  3. Clear BIPA app cache: Clearing cached data will force your app to retrieve the latest data directly from BIPA servers.
    1. On Android, goto Settings » Apps » Select "BIPA" » click Storage » click "Clear Cache".
  4. Check BIPA app permissions. If any of these permissions required to use your device's features are disenabled, BIPA might not work.
  5. Uninstall and reinstall BIPA. If nothing else has worked, completely uninstall BIPA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BIPA not working


2. Fix BIPA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BIPA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BIPA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BIPA may not be able to connect to the Internet when running in the background.

Reported Issues