Published by Pepi Play

Report an issue with Pepi Ride.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Pepi Ride?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pepi Play to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pepi Ride Customer Insights

1. Only providing the option to paint the car and nothing else.How do we get on to racing, etc It seems like you can only spray your car? If there is a way to navigate yo racing then more stars the sides are not visible on the appSo fun! But the characters voices over and over are super annoying! Thanks 😊Can't proceed to ride the car, there is no location map on the top right of screen after I've sprayed the car.

2. App was constantly in a cropped screenThis game was a little tricky trying to win those driving levels,but I was very good at it.Can't get to second stage of the game due to scaling issue.I love this game so much it is so fun and my sis plays it all the time I'm on my moms account but I love the music and.

3. Resolution is broken on my device meaning my daughter can't see half of the game.

4. Please can someone help?Didn't work correctly.

5. Completely broken.

Steps to Troubleshoot & Fix Pepi Ride Issues

1. Fix Pepi Ride Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pepi Ride: Restarting the app will resolve most errors.
  2. Update the Pepi Ride App. Here is how:
    1. On Android goto PlayStore » Search for "Pepi Ride" » Open Pepi Ride » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pepi Ride » click "UPDATE".
  3. Clear Pepi Ride app cache: Clearing cached data will force your app to retrieve the latest data directly from Pepi Ride servers.
    1. On Android, goto Settings » Apps » Select "Pepi Ride" » click Storage » click "Clear Cache".
  4. Check Pepi Ride app permissions. If any of these permissions required to use your device's features are disenabled, Pepi Ride might not work.
  5. Uninstall and reinstall Pepi Ride. If nothing else has worked, completely uninstall Pepi Ride then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pepi Ride not working


2. Fix Pepi Ride Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pepi Ride be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pepi Ride not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pepi Ride may not be able to connect to the Internet when running in the background.

Reported Issues