how to cancel PetPro Connect

How to Cancel PetPro Connect

Published by Boehringer Ingelheim International GmbH | Updated: Oct 22, 2021



Learn how to cancel PetPro Connect subscription on iPhone, Android, Paypal or directly.


Table of Contents:

  1. Cancel on iphone
  2. Cancel on android
  3. Cancel on Paypal
  4. Cancel via Email
  5. Cancel on Website


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Reading time: 41 seconds

Cancel PetPro Connect Subscription on iPhone & iPad

  1. On your phone, open "Settings" and tap your Apple ID profile.
  2. Click "Subscriptions" and select "PetPro Connect".
  3. Click "Cancel Subscription" and confirm the cancellation.

Alternative method via AppStore:

  1. Goto the Appstore » your Profile » Subscriptions.
  2. select "PetPro Connect" and click "Cancel Subscription".


Cancel PetPro Connect Subscription on Android


  1. Launch the PlayStore app and click the hamburger menu icon.
  2. Select "Subscriptions" » tap "PetPro Connect" » click "Cancel Subscription".
  3. Your subscription to PetPro Connect will now be canceled.


Cancel PetPro Connect Subscription on PayPal

  1. Sign in to your PayPal Account and click "Settings ".
  2. Select "Payments" and click "Manage Automatic Payments".
  3. Under Automatic Payments tab, click "PetPro Connect" or "Boehringer Ingelheim International GmbH" » "Cancel".
  4. You are now unsubscribed from PetPro Connect


Cancel PetPro Connect via Email

  1. Open your email app
  2. Provide all the relevant information regarding your account.
  3. Provide a reason for the cancelation.
  4. Send the email to [email protected] Login to see email.

Alternatively, you can directly ask PetPro Connect customer service to cancel your subscription using the form below:

Already have an account? Login here


Cancel Subscription Directly on PetPro Connect's Website

  1. Visit their website - https://petproconnect.com/ and login to your account.
  2. Goto your profile or account page and click "Billings" or "Subscriptions".
  3. Click "Cancel" to remove your subscription.



About PetPro Connect App

The PetProConnect™ app enables pet owners to connect like never before with their vet through their smartphone. Your pet's past, present, and future is right here. With the PetPro Connect™ app, you can: • Connect with your vet. Conveniently connect with your vet clinic with PetPro Connect™ messenger to ask questions or share pictures with your vet. Or, schedule a "face-to-face" consult with your vet on your smartphone using the video tool that allows your vet to evaluate your pet visually from a remote location. • Instant access to your pet’s medical history. Need to share your pet’s latest vaccination records? Share your pet's complete medical records including vaccinations right from your phone! • Appointment reminders and scheduling. Need to know about upcoming checkups? Receive automatic reminders of upcoming vaccinations and check-ups and easily schedule an appointment without calling.

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