How to Delete PointClickCare PE Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

Reading time: 47 seconds

Data PointClickCare PE collects from your device

1. retrieve running apps
2. record audio
3. view network connections
4. full network access
5. run at startup
6. prevent device from sleeping
7. receive data from Internet

1. Delete PointClickCare PE Account through Email

There are 2 methods to get your data (and account) deleted by PointClickCare PE:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to PointClickCare PE using the form below:

Alternatively, you can follow these steps below to get PointClickCare PE to delete your account/data:

1. To delete your PointClickCare PE account, contact PointClickCare PE via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify PointClickCare PE of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to helpdesk@redacted... Login to see email.

2. How to Delete PointClickCare PE on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete PointClickCare PE".

3. Delete PointClickCare PE on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "PointClickCare PE" and Click "Uninstall".

1. Using your Android phone or tablet, you can securely and conveniently view your patient's medical history, leveraging access to the PointClickCare EHR platform, to help you make better decisions and improve overall communications with senior care homes.

2. We’ve created a new PE app to further strengthen security.

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