how to delete Monzo - Mobile Banking account

How to Delete Monzo Completely

Published by Monzo | Updated: May 3, 2022



Learn how to delete your Monzo - Mobile Banking account, your personal data and also delete the Monzo app if you have it installed on your Iphone, Ipad or Android. If you want to end your relationship with Monzo - Mobile Banking completely, follow the guide.


Table of Contents:

  1. Delete account via Email
  2. Delete on iphone
  3. Delete on android
  4. Alternatives


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1. Delete Monzo Account through Email

There are 2 methods to get your data (and account) deleted by Monzo - Mobile Banking. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Monzo - Mobile Banking via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Monzo.
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Monzo of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Monzo account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


2. Deleting Monzo's App from your Phone

There are many reasons you may want to get rid of Monzo - Mobile Banking on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Monzo - Mobile Banking from an iPhone or Android device:

a. How to Delete Monzo app from your Iphone

If you want to delete Monzo - Mobile Banking from your iphone, here’s what you should do:

  1. From your home screen, tap the Monzo - Mobile Banking icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Monzo - Mobile Banking.
  4. Tap the red delete button and viola!

OR


  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Monzo - Mobile Banking app you want to delete.
  4. Select "Delete Monzo - Mobile Banking" on the next screen and confirm delete.


b. How to delete Monzo from your Android phone

To delete Monzo - Mobile Banking from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Monzo - Mobile Banking.
  4. Next, tap "Uninstall".

OR


  1. From your home screen or app drawer, tap and hold the Monzo - Mobile Banking app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

Alternatively


  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Monzo - Mobile Banking app you want to delete.
  4. Click "Uninstall".





Monzo - Mobile Banking Software Details



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1. The Monzo Mastercard Debit Card is issued by Sutton Bank, Member FDIC, pursuant to a license from Mastercard International Incorporated.

2. Monzo Bank Limited is a non-US bank, is not FDIC-insured, and does not offer or provide banking services in the United States or to US residents.

3. Your Monzo account is instant spending notifications, stress-free traveling, easy budgeting and support from real people, whenever you need it.

4. Whether it's with your hot coral debit card, or Google Pay, Monzo works all around the world, and you don’t need to tell us when you're going.

5. Money in your Monzo US account is protected by FDIC, so you're insured up to $250,000, and our anti-fraud systems make sure your money is safe, without adding friction for you.

6. We don’t charge fees for spending on your card, we don’t charge overdraft fees and we don’t mark up the exchange rate when you go abroad.

7. does not offer or provide banking services on its own behalf or for its affiliates and is not a bank.

8. is wholly owned by Monzo Bank Limited.


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