How to Delete Citi Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Citi collects from your device

1. read your contacts
2. precise location (GPS and network-based)
3. read phone status and identity
4. read the contents of your USB storage
5. modify or delete the contents of your USB storage
6. read the contents of your USB storage
7. modify or delete the contents of your USB storage
8. take pictures and videos
9. view Wi-Fi connections
10. read phone status and identity
11. view network connections
12. full network access
13. run at startup
14. control vibration
15. prevent device from sleeping
16. receive data from Internet

1. Delete Citi Account through Email

There are 2 methods to get your data (and account) deleted by Citi Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Citi using the form below:

Alternatively, you can follow these steps below to get Citi to delete your account/data:

1. To delete your Citi account, contact Citi via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to qian.xie@redacted... Login to see email.

2. How to Delete Citi on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Citi Mobile".

3. Delete Citi on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Citi Mobile" and Click "Uninstall".

1. Provide you easily access to your investment holding, and easily manage your investment experience with time deposit, certificate deposit, foreign currency exchange, structured deposit, total wealth management, local mutul fund, QDII mutual fund and risk profile management.

2. Convert your available credit limit from your Citi Credit Account into Citi Quick Cash - A personal instalment loan payable in your monthly Citi Credit Card statement.

3. Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program.

4. Easily access all your credit card rewards and discover how you can take advantage of Citi privileges.

5. Keep up with your credit card and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login.

6. Content provided via this Citi Mobile App is not specifically created for any territory other than where Citibank China operates/is licensed to operate.

7. Please note that biometric authentication methods like Touch ID™ or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.

8. Bank with Citi Mobile® App – the easiest and quickest way to manage your finances with Citi.

9. We’re constantly improving our mobile experience to offer you a more personalized, easy and intuitive banking experience that keeps you on top of your finances.

10. Note: The use of this Citi Mobile App is for the customers of Citibank China only.

11. Bank safer with Citi e-Signature and your Touch ID or Face ID authentication.

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