Contact Zen! Customer Service

Why should I report an Issue with Zen!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Juanky Soriano to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has very soothing background music but add some more ink colors and flower colors like purple , white , orange etc.Also bring back the option where we can change brush size .

2. Background sound enable or disable option ThanksOnce upon a time i was able to adjust the brush size... Now i am not able to.

3. Waiting for more colors and flowers!love it! Brush size option and it would be perfect.

4. Also more natural brush colors like brown.I love this app! I love choosing my brudh stroke size and the choices of blossoms are great.

5. :DI've enjoyed this app in the past on other mobile devices, but this time I cannot access the 'change brush size' function and I'm terribly vexed by this, which completely defeats the purpose of this otherwise delightful app.

6. I can't even remember when I found this app at first but I have had it a while, and made sure I installed it as soon as I could, on several different phones as I have upgraded them over the years! Thank you for a great experience!It's a very good app , helps me take my mind off things .

7. Tweek this app for brush size & Flower density and i would buy this app ThanksBeautiful idea and implementation.

8. Custom background options like photos or colors ( specifically black background ) 2.

9. I've been waiting for ever for new flowery pens and inks and selectable music tracks to arrive.

10. Can you enable us to control the flower density / frequency too?Nice app for creative mindsets.

11. But the background music is distracting and gets louder the more you draw.

1. Fix Zen! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Zen!: Restarting the app will resolve most errors.
2. Update the Zen! App. Here is how:
   1. On Android goto PlayStore » Search for "Zen!" » Open Zen! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zen! » click "UPDATE".
3. Clear Zen! app cache: Clearing cached data will force your app to retrieve the latest data directly from Zen! servers.
   1. On Android, goto Settings » Apps » Select "Zen!" » click Storage » click "Clear Cache".
4. Check Zen! app permissions. If any of these permissions required to use your device's features are disenabled, Zen! might not work.
5. Uninstall and reinstall Zen!. If nothing else has worked, completely uninstall Zen! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Zen! not working

2. Fix Zen! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Zen! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Zen! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Zen! may not be able to connect to the Internet when running in the background.