Published by KryoTECH on Mar 20, 2024

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Why should I report an Issue with VOX MESSENGER : Secure Chat?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KryoTECH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VOX MESSENGER : Secure Chat image 1 contact VOX MESSENGER : Secure Chat image 2

About VOX MESSENGER : Secure Chat

1. When a message is deleted on most competitor chat messenger apps, the message is deleted from both the sender and receiver handsets however an encrypted (hopefully) version remains on transit and storage database servers.

2. Your name and phone number are hidden to everyone except the group admin, until you disable the feature. *The contacts, microphone, camera, location permissions are optional. *Voice/Video Calls for Groups limited to 8 participants for a maximum of 30 minutes duration, before redial.

3. When you select a message or messages for deletion with Incinr8 the messages are not only deleted from both sender and receiver handsets but also all transit and storage servers that that message has used.

4. VOX MESSENGER is a new and secure, end-to-end post-quantum encrypted, free alternative to other popular chat messenger apps.

5. You can send pictures, audio, video, contact details, map location, voice messages, a user can create groups as well.

6. Featuring post-quantum encryption, decryption and true handset and database level message burning.

7. Most people believe that using this function to delete their messages will delete that message literally, from everyone.

8. Crypto Library is written in C++, suitable for mobile and server platforms and supports bindings with the following programming languages: Swift, Obj-C, Java (Android), С#/.

9. We use an open-source high-level cryptographic library that allows you to perform all necessary operations for secure storing and transferring data in your digital solutions.

10. In other messengers, when ever you join a group, you will find that as soon as you join everyone in the group suddenly has your name and phone number.

11. VXM is a real-time complete chatting app with groups and voice messages functionality.

VOX MESSENGER Customer Insights

1. No cloud storage of anything...I love the app but needs more fixing, you can't crop a picture before sending and you can't send gif image and calls always hangup whiles talking.Awsome chat app with flexible user interface well done,only one thing the sms confirmation it take time more than the app set it you have to work on this issueCrash as it opens, never complete even the first start.

2. Logs has been sent.Quick, lite and reliable perfect for work related things and super secure.I have tried the app.

3. Element does not have this, signal does not have this, wire is terrible, tox is terrible at it... so if vox has this it could be a #1 messenger.

4. For the future roll out, end to end quantumn encrypted voice calls would be awesome.

5. Not be required to use a phone number to sign up like how signal does.

6. No point doing things by halves.3 stars but could very well be 5 stars in the future.

7. Create an Fdroid alternative that doesn't require Google play services.

8. It would be nice if the app could do anything at all bar sending a text msg.

9. And after every attempt to do anything a little box comes up talking about encryption something.

10. Even the basic functionality one would expect from a communication app is flawed.

11. I keep coming back to check for updates.

Steps to Troubleshoot & Fix VOX MESSENGER Issues

1. Fix VOX MESSENGER Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VOX MESSENGER: Restarting the app will resolve most errors.
  2. Update the VOX MESSENGER App. Here is how:
    1. On Android goto PlayStore » Search for "VOX MESSENGER" » Open VOX MESSENGER : Secure Chat » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VOX MESSENGER » click "UPDATE".
  3. Clear VOX MESSENGER : Secure Chat app cache: Clearing cached data will force your app to retrieve the latest data directly from VOX MESSENGER servers.
    1. On Android, goto Settings » Apps » Select "VOX MESSENGER : Secure Chat" » click Storage » click "Clear Cache".
  4. Check VOX MESSENGER app permissions. If any of these permissions required to use your device's features are disenabled, VOX MESSENGER might not work.
  5. Uninstall and reinstall VOX MESSENGER. If nothing else has worked, completely uninstall VOX MESSENGER then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VOX MESSENGER not working


2. Fix VOX MESSENGER Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VOX MESSENGER be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VOX MESSENGER not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VOX MESSENGER may not be able to connect to the Internet when running in the background.

Reported Issues