Published by ChristopherPhoenix on Sep 7, 2024

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Why should I report an Issue with Christophers?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ChristopherPhoenix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Christophers

1. This is mainly a preparatory app designed to cater to all the educational needs of students preparing for competitive exams such as SSC (CGL), CHSL, IBPS, SBI, CPO, CDS, NDA, UPSC, RAILWAYS and others.

2. CHRISTOPHER’S is India’s best online learning platform that brings education to you whether you are at home and on the go.

3. Under the guidance of Christopher Phoenix who as an author, a motivator and a teacher of English has already mentored lacs of students successfully to achieve their goal and get placed on high positions in the Government sector, this learning app promises the best education and guarantees success.

Christophers Customer Insights

1. Every day I called them they didn't picked up my call and didn't give or sent my book track message or They play with customers feeling and students personal how did they gave money from their monthly pocket money.. I requested to all friends didn't buy book from this app Thanks.It's a lucrative app for those students who are preparing for competitive exams or for those also who were not prepared for any exams because this app improve english language skills as well as communication skills and everyone must download this app rather than creppy and time wasting apps in their phones because somehow or somewhere english becomes plays a vital role in our lives..... Only word for this app is अतुल्य 💯App management not good... contents are not in the respective folders this is very time consuming to find exercise and notes ... video downloading option should be added there so we can see videos...

2. Hope sir will bring us a video quality option in later updates.Christopher sir is the best.. but, sir resolve some technical issues.. I can't watch live lectures.. when I watch lecture and when I use speedometer... After every 2-3 seconds video is getting paused for 1-2 seconds.

3. At last congratulations sir.I am proud of this *learning* App and the team of PenPencil *which* developed it at short notice and is *working hard to better* it every day to meet the requirements of around 25000 students taking live classes everyday.

4. While watching video, although I have a good internet connection, there is a buffering problem after every 4-5 seconds since the 9th July lecture.

5. Every time when I use to login into my account a message displayed on screen that is you have already logged in with other deviceWorst app because they didn't listen ur problem and can't even try to solve ur problem .

6. It wasn't happening before 1-2 lectures.. it has been happening since 8 July lectureBest learning online platform for english.

7. When the problem resolve, I'll give a five star rating...No one can ever match Christopher sir.

8. Thank you so much my Boys & Girls and the ever supportive team of PenPencil.Best teacher but experience of using this app is very bad .

9. Undoubtedly, Christopher sir is the best teacher and the content of the app is great but there are a lot of technical problems in the app.

10. You will never know how it consumes 1gigs of data in streaming just a 2 hr video.

11. We can easily be master in english for competitive exam, only the thing is continuity.

Steps to Troubleshoot & Fix Christophers Issues

1. Fix Christophers Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Christophers: Restarting the app will resolve most errors.
  2. Update the Christophers App. Here is how:
    1. On Android goto PlayStore » Search for "Christophers" » Open Christophers » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Christophers » click "UPDATE".
  3. Clear Christophers app cache: Clearing cached data will force your app to retrieve the latest data directly from Christophers servers.
    1. On Android, goto Settings » Apps » Select "Christophers" » click Storage » click "Clear Cache".
  4. Check Christophers app permissions. If any of these permissions required to use your device's features are disenabled, Christophers might not work.
  5. Uninstall and reinstall Christophers. If nothing else has worked, completely uninstall Christophers then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Christophers not working


2. Fix Christophers Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Christophers be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Christophers not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Christophers may not be able to connect to the Internet when running in the background.

Reported Issues