Contact The Blue Alliance Customer Service

Why should I report an Issue with The Blue Alliance?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Blue Alliance to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Founded in the fall of 2006, The Blue Alliance began as a website dedicated to providing everyone involved in the FIRST Robotics Competition (FRC) with scouting data and match videos.

2. The Blue Alliance is a tool to help FIRST Robotics teams scout for, compete at, and relive competitions.

3. The Blue Alliance Android app is the perfect companion for anybody looking to have the most up to date information about FRC competitions. Are you a developer?

4. You can keep up to date with live events, see what teams are competing when, or look back at the vast archive of historical match data and videos.

5. We continually strive to make The Blue Alliance an even more valuable resource for our users and to help improve the FRC experience.

6. Since then, the project has grown to include developers from within the FIRST community from various teams all over the world.

7. We have created an app that allows you to access all the great content on on your Android device.

8. Check out the source on GitHub and start contributing today!

9. Want bleeding edge updates?

10. Join our beta community and opt-into the program to help us test new features!

1. It now works fine.Extremely useful and helpful, robotics wouldn't be the same without it.I used to rely on this app for FRC events but it no longer loads matches, teams, or any other data no matter how many times I refresh it.

2. Other people get basically live updates at events.Very complete! Includes all FRC regionals, districts events and championship data you need.

3. Worked great 2 years ago, hope you can get it running again team has 2 meets next week.Fantastic app! I can't go 15 minutes without thinking of something tba has the answer to, and it loads in a heartbeat every time.

4. The perfect app to keep track of FRC updates on the each individual matches and the scores each team has placed.

5. Find the score and where the team has placed in each individual ending match where the tally up the scores to find what alliance had won that match (red or blue).

6. I hope this bug is fixed soon so I can continue to use Blue Alliance, but right now it is not functional.Edit: Updated to version 7.05, works great now, starts right up, thank you for the quick fix and reply.

7. Just wish that they added a history tab that allowed us to see a teams accomplishments across all their seasons in one screen like the web browser version.The app used to be great and a great tool to use during FRC matches, but no longer.

8. Same with keeping track of which team has reached the finals stats, schedules, meets, matches, places scored, etc.

9. I have tried uninstalling and reinstalling it multiple times but it still does not load data, even for events that have already happened.

10. I launched it, and clicked next to load initial data, but it never loads.

11. Updates within seconds, and lets you watch tons of games with a single touch, no ads included.

1. Fix The Blue Alliance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Blue Alliance: Restarting the app will resolve most errors.
2. Update the The Blue Alliance App. Here is how:
   1. On Android goto PlayStore » Search for "The Blue Alliance" » Open The Blue Alliance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Blue Alliance » click "UPDATE".
3. Clear The Blue Alliance app cache: Clearing cached data will force your app to retrieve the latest data directly from The Blue Alliance servers.
   1. On Android, goto Settings » Apps » Select "The Blue Alliance" » click Storage » click "Clear Cache".
4. Check The Blue Alliance app permissions. If any of these permissions required to use your device's features are disenabled, The Blue Alliance might not work.
5. Uninstall and reinstall The Blue Alliance. If nothing else has worked, completely uninstall The Blue Alliance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Blue Alliance not working

2. Fix The Blue Alliance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Blue Alliance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Blue Alliance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Blue Alliance may not be able to connect to the Internet when running in the background.